I returned the truck during business hours but no one there to talk. I wanted to inform that front wheels and steering was shaking while breaking the vehicle and vehicle might need a wheel alignment and it may be better for the next renter. This is my two cents!
Kiran S.Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of North Plano
2560 Kathryn Ln
Plano,
TX
75025
(We are on the East bound service road of Highway 121 before Custer Rd)
(We are on the East bound service road of Highway 121 before Custer Rd)
Services dans cet établissement :
Pour nous contacter
2560 Kathryn LnPlano, TX 75025
(We are on the East bound service road of Highway 121 before Custer Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Plano, TX 75025
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Everything good
BRICE S.- Rating:
- 2.0
Very bad attendant at the counter. The guy that talked to me was rude and impatient. Bad experience, I felt really bad and would not recommend it to a friend.
WEBER D.- Rating:
- 5.0
Easy return and great customer service
WENDELL B.- Rating:
- 5.0
It was quick and easy. I really appreciate the both people who helped to rent and return they were super friendly.
SENTHIL KUMAR P.- Rating:
- 3.0
Maintain your vehicles. I was given a truck with horrible alignment, very weak brakes and with the transmission slipping. I had to exit off the freeway due to the bad alignment and then the truck fell dead. The experience this time was absolutely HORRIBLE.
Veniecer M.- Rating:
- 5.0
It is hard to find the right truck with the key number.
SHAW T H.- Rating:
- 4.0
Fix the mirrors. They were not adjustable.
FRANK J.- Rating:
- 4.0
There was a little confusion about the trucks return, but they got it worked out.
KRISTI F.- Rating:
- 5.0
This is a really good store.
LARRY L.- Rating:
- 5.0
Us the U-Haul App. It works great!
NORBERT V.- Rating:
- 5.0
There's uhaul Alabama and then there's uhaul Texas. Enough said!
Christopher R.- Rating:
- 4.0
The Van I reserved was not available in the timeslot but no mention of the $50 guarantee. Had I known they were going to charge extra fees (below) I would have made a stink. The extra fees are ridicules: Credit card use = $1.30 Environmental Tax = $1.00 Rental Tax = Over 10% Just raise the darn price. Rental billing is just like my Cable Co...
David R.- Rating:
- 4.0
If you're offering a mobil app registration and sign in to expedite renting the truck, then, don't make me go INSIDE to get a key. Have a lock box outside where I can get my key. I went through the 5 screen registration only to go to the truck, find it, then go back inside and wait in line only to be told that the key is with an attendant SOMEWHERE in the parking lot. Crazy town.
Randy M.- Rating:
- 5.0
Young lady that helped me was excellent and saved the day since the mobile key was not there. All worked out just fine. Thank you
Phillip L.- Rating:
- 2.0
Just very long wait times due to sales people not really being knowledgeable and having to ask everyone else how to do simple stuff. I get computers can be slow but simple questions could be answered better.
TAYLOR P.- Rating:
- 5.0
Make the app work more consistently for returns. The last two times I could not complete the check in on line.
Raymond R.- Rating:
- 5.0
I had to use U-Haul last minute because my movers canceled. I was able rent a truck without any trouble same day within an hour. Easy pick up and drop off, friendly and helpful staff-highly recommended.
TIFFANY S.- Rating:
- 2.0
The young girl who was working the desk Sunday 5/2 was really off. I could honestly not figure out why she had so much attitude towards me. The first two people she helped seemed fine but she had such an attitude with me I couldn't figure out why. I've always used U-Haul and they're always really nice. I can say for sure I'll never come to this location again though. She just made me feel really uncomfortable how she was looking at me like I wasn't a paying customer. The only nice person there was Lane, he helped my Husband and I when we returned the truck.
LAURA L.- Rating:
- 3.0
Can't go online, promise me a truck at a certain time, tell me I can log in with mobile device and then when I get there, it's not available. $50 guarantee seemed to not come up and then instead of 20' truck, I get a 17'..."but dont worry it's the same price....Do better guys....
Eric P.- Rating:
- 5.0
Have rented here before, staff always friendly and efficient, have never had a problem. Thanks
James N.- Rating:
- 4.0
Unfortunately I underestimated the amount of time I would need to have the van. We went back to the office to explain this to them and that we would return it as soon as we were done. From 7am Friday to midday Saturday I finally was finished and on my way to return when I got a missed call (I didn't answer the call as I was driving) and a subsequent voice-mail from what appeared to be an overly frustrated employee enquiring about when I would return the van. While I can understand frustration its still always important to be decent when addressing a customer. Outside of that, I had minor difficulties starting the propane powered van that would start in 5-10 seconds sometimes and other times not my experience was good.
Andrew B.- Rating:
- 5.0
We have used the U Haul services for quick hauls and affordable prices. The staff has always been so friendly and helpful. Thank you,
Dorothy L.- Rating:
- 2.0
I was not prioritized even though I had a reservation and it was poor customer service.
PARKER F.- Rating:
- 5.0
The young lady and guy who serviced me were excellent but the ladies she seeked assistance from were not too kind to her or welcoming to me.
Ketosha R.