This place was super helpful - I was having trouble with my trailer lights and they helped me diagnose the issue and sent me off with the right parts without charging too much. Out of the way for me but would def drive back for their service.
Thomas C.Moving Truck Rental in Portland, OR at U-Haul at Powell Blvd
4831 SE Powell Blvd
Portland,
OR
97206
(Street parking available)
(Street parking available)
Services dans cet établissement :
Pour nous contacter
4831 SE Powell BlvdPortland, OR 97206
(Street parking available)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
One-Way and In-Town Local Rentals in Portland, OR 97206
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
I had a great experience here. Everyone I spoke to was kind and helpful. I enjoy the hours of service but I still wish that it was open 24 hours. Not a big deal though. This place gets a 4/5 in my book
CARLOS L.- Rating:
- 2.0
The staff was very helpful but the app check in was terrible. The system was down and staff was struggling to help. The app did not allow me to add photos, got my mileage wrong and overcharged me by 20 miles. It also charged me an after hours fee to return but did not mention anything about that until after I got my invoice.
Daniel B.- Rating:
- 4.0
When I returned the vehicle no one was behind the counter. I had to look for someone in the yard. He was talking to two other employees. He told me to put the keys on the counter and that he would settle the account later. So, I put the keys on the counter and left. I did get an email indicating the account was settled. I just expected better customer service. I left not knowing what was going to be on my credit card. Don't know if I will go back to that location.
Don R.- Rating:
- 5.0
You guys were great!! Helpful tips and very nice. Thank you so much
Melissa C.- Rating:
- 2.0
I feel that this location has a team of motivated people. Each person I came in contact with had the mission of Uhaul in their actions and individually are good at what they do. I feel there is a lack of leadership or process discipline which has people running around inefficiently. Resulting in a waiting room with 5 customers and no one behind the counter. Not because they are MIA, but because they are trying to help a customer get their trailer on, or checking them out on the truck they are renting. Likewise, when dropping off a trailer, I waited 5 minutes in the drop off area. When no one came to help me I walked around the building and found myself #6 in line with no one behind the counter. I decided to unhook my trailer by myself but when I reached my car someone had already started the process. Because of the level of activity the exit was blocked, so I was left to turn around and exit opposite of the well designed process of receiving equipment. I was thanked for my business and felt good. The next morning I received a phone call asking when I was going to return my trailer rental. Quickly the person making the call was able to review video and verify that I indeed returned the trailer. Please note, I am not unhappy. Rather responding to your request for feed back. This location has good people but needs a leader to keep a busy location running rather than letting the wheels fall off. I will be using Uhaul again but maybe a different location. Keep the bar high gentlemen. Focus on honoring the process that made Uhaul great. Don't be tempted to reprimand the people for a process that you have allowed to go a fowl. The 5x9 open trailer is the greatest trailer I have ever rented.
Ryan M.- Rating:
- 1.0
Vehicle did not have a ramp. Seat adjuster was jammed. Window roller was broken. Vehicle was 'just below full' so it was difficult to know how much gas to add after I was finished moving. This felt sneaky. Just provide vehicles with a full tank so we can fill it up again after we are finished. Add ons and additional charges per mile should be more clear in advertisement. It's never going to be 29.99 to rent a u-haul.
Ella I.- Rating:
- 3.0
The phone check out service would not work, and kept resulting in error messages. I had to go inside for service, but they asked for me to keep trying to the phone service. It would not work, and they finally proceeded at the counter manually. I wish they would have just processed it without relying on the phone service.
MICHAEL THOMAS M.- Rating:
- 5.0
Thank you to the whole crew who helped us. They worked hard all day I can tell from the time we collected the trailer to 4pm when we dropped it. See you again when the need arises. Mark and Aimee
MARK ADAM R.- Rating:
- 2.0
There were trucks parked nearly to the street forcing me to park in the entrance. There was no where else to go. The key drop off was not clearly marked. There were no signs and nothing in the app to give directions for where it might be. I was forced to take a $40 lyft there and back to return the keys in the morning.
Mallory G.- Rating:
- 5.0
Ryan was a major help to us in Portland. Thank you!
Chung H.- Rating:
- 5.0
The online registration process could use some work. I tried to reserve a van at a location at Southeast 17th near Holgate. That's where I thought my vehicle was, so I went over there and they had no such vehicle for me. Then I looked at the email I was sent and realized my reservation had been changed to a different location. I would suggest putting in large letters on the confirmation email, “Note, we had to change your pick up location due to availability of vehicles.“ Though I was given the correct location, it was pretty fine print and I wasn't looking for it because I didn't expect such a change.
REID V.- Rating:
- 3.0
Van driver side door did not close properly.
REINIER ROLAND C.- Rating:
- 5.0
The guy at the register there was great. Even when they hit a little glitch in the system they were very apologetic for having me wait which was totally fine. They were very professional and I appreciated their time and effort to make me feel welcomed.
ANA R.- Rating:
- 5.0
The Quimby location in nw Portland likes to close early. Had a bad experience on 3/31/21. Happy the powell location was able to help. The dude helping me was very cool.
JUSTIN WYATT D.- Rating:
- 4.0
Maybe have a few more employees on site around the end of the month. The two employees that were working were very busy. I had to wait about 10 min before I was able to be waited on.
Ricky G.- Rating:
- 1.0
Treat all customers equal
KWAME A.- Rating:
- 3.0
I drove 2.3 miles, and I was charged a 3 gallon fuel surcharge - so either your trucks get less than 1 mile per gallon, or your staff are ripping people off. Also, saw a staff member rear end another moving truck with your loving truck and did nothing about it.
Robert J.- Rating:
- 5.0
They were amazing!
TALON G.- Rating:
- 2.0
Your fuel tank starting point was wrong.
Matthew S.- Rating:
- 5.0
Staff was extremely friendly!
CHRISTIAN DREW T.- Rating:
- 5.0
Customer service folks were knowledgeable and friendly.
Pamela R.- Rating:
- 5.0
Thanks y'all
Chris M.- Rating:
- 5.0
I liked the people. But a $30 gas fee with no explanation? Brutal and dishonest
RALPH WILLARD C.- Rating:
- 5.0
Justin did a great job. Very focused on the customer's needs.
GREGORY DAVID M.