They didn't have the blankets I ordered. It should not be possible to order things from a location that they do not carry.
Scott D.
Moving Truck Rental in Portland, OR at Downtown Self Storage
(Concessionnaire U-Haul dans le voisinage)
1304 NW Johnson St
Portland,
OR
97209
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)
Pour nous contacter
1304 NW Johnson StPortland, OR 97209
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)
Services dans cet établissement :
Location Hours
- Lun au sam : 8h30 am à 5h30 pm
- Dim : 10h30 am à 3h30 pm
One-Way and In-Town Local Rentals in Portland, OR 97209
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The guys had a hell of a time with the computer when we came but they were really nice and courteous. Everything else was great!
MELANIE J.- Rating:
- 5.0
Easy to book on line, employee that helped me was great, very easy to rent from and may moving in a city less stressful
Tawnia H.- Rating:
- 1.0
I filed a complaint about location with UHaul. I will never use this location again and am actively letting as many people in Portland know not to use this location.
Zachary M.- Rating:
- 5.0
Great experience all around!
Jason R.- Rating:
- 5.0
Very helpful and friendly staff!
Bianca C.- Rating:
- 1.0
The employee at the location did not know how to issue the rental that we reserved. We had to wait for almost 45 minutes. When we returned the vehicle the employee apparently did not know how to close out the rental and charge the card they had on file. Today we received an email telling us to pay a balance for this rental or we would be sent to collections. I sat on hold with you "customer service" for over an hour without anyone picking up. This whole experience is unacceptable. Especially conisdering the dozens of times I have rented from you over the past few years. After this week, we will no longer be using your service. I don't ever assume we will have a response since your "customer service" regarding this situation has been so poor. Goodbye.
Robert R.- Rating:
- 2.0
Van inside the cab was dirty and looked like it was not cleaned in a while. There was a used mask sitting on the dashboard. Yuk. We used our own wipes to clean the inside. Someone needs to clean these vans with the virus around us.
Dennis S.- Rating:
- 1.0
Pick-up took quite a bit longer than anticipated as neither employee seemed to have ever worked at this location before, and were almost completely unfamiliar with locks, computer log-in, etc. Both were very friendly and accommodating, but this level of mismanagement is unacceptable, and in future I'll take my business elsewhere.
NATHANAEL L.- Rating:
- 5.0
Wonderful customer service start to finish. I called this location because of their great reviews and I wanted to speak to a person instead of reserving my truck online. Both on the phone and face to face these guys are the best. They take great care of their customers and as a result we had a stress free experience. I will keep coming back, thanks guys!
Shelly M.- Rating:
- 5.0
Very pleased with how quick and easy it was to rent a van for moving. It helped with the overall move! Thank you!
Joanna M.- Rating:
- 5.0
Everyone in the office was so nice and super helpful, best customer service I have ever experieinced.
Lisa M.- Rating:
- 5.0
the location was fine; however when I tried to pick up the van with my mobile phone, the u-haul website was down and I had to go inside to rent the truck.
mark B.- Rating:
- 5.0
Great friendly customer service. The truck was ready to go. I checked in online and that made the whole check-in process faster. I will rent from them again.
Shelley S.- Rating:
- 5.0
Jeremy's staff were professional, friendly and a pleasure to deal with. I also noticed they had fantastic relationships with the folks using the storage facility which, to me, indicated a very well-run facility. I will use this location from now on for my further rental and storage needs. Allen Roberts
Allen R.- Rating:
- 5.0
Excellent customer service. Van was clean and easy to operate. Great experience.
Sherri P.- Rating:
- 5.0
Excellent customer service, easiest U Haul rental experience I've had.
Jennifer B.- Rating:
- 5.0
Jesse was helpful and friendly and made the process very easy. The van we rented was in great condition and the whole experience could not have gone more smoothly. Thank you!
Jillian M.- Rating:
- 2.0
be more accommodating.
Raymond W.- Rating:
- 5.0
I had ordered moving blankets and they weren't in the vehicle, which I picked up before the office open using the online system. I made do with beach towels but it was a little frustrating. Also, for the self-service system, while the email shows that you need extra info (passport/friend/family/employer/etc), the how-to video does not, and nowhere is there an explanation of why one is supposed to bring all that with you.It makes sense once you're in the app, but it still seems weird and I'm guessing some people won't be able to pick up their vehicles
Elizabeth H.- Rating:
- 5.0
Amazing experience! Especially appreciative of the support and cleaning during the COVID pandemic.
Alejandro C.- Rating:
- 4.0
It all went well. Rental a hand truck was easy.
Thomas G.- Rating:
- 5.0
Great experience over all. Thank you!
vick D.- Rating:
- 5.0
Two guys at the front desk were incredibly, nice helpful and pleasantly personable. Good experience all around.
Peter R.- Rating:
- 5.0
Van dash said it was due for an oil change.
Gerald M.