Reasonable and understandable customer service
GERALDINE V
Vans 76
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Portland, OR 97211
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very smooth beginning to end transaction. And trustworthy , I will rent from here again 10 out of 10
Kelli JI checked out a truck at 100,038 miles and drove to Eugene and back. When I got back I took a picture of the dashboard saying 100,275 but when I got my final receipt they input 100,725 which added more than 400+ miles on my invoice. I called the location and they refused to help. Even saying that the picture that I took is incorrect even though I have timestamped proof of the dates and time of the dashboard mileage. I finally called the U-Haul customer service desk instead of the location front desk and they were able to help me. DONT USE THIS LOCATION!! After telling the front desk service station that I was calling the U-Haul customer service, then they admitted that they “fat fingered” the number even though they were refusing to help just a few minutes earlier. Even saying what I saw on the dashboard was wrong! Maybe this location has a scam going on.
Larra IThe gentlemen that took my truck was so kind and helpful. He let me know that they were going to charge me and gave me the number to speak with an agent right then and there. He apologized for THEIR mistake.
MICHELLE JThe inside of the vehicle reeked of manure and animals with what looked like poop on the handle and on the ramp. Additionally the inside had what looked like pee stains on the floor of the truck. We had to clean the inside as we had already gotten the truck home before using it.
Carly H