The facility was not equipped to deal with the amount of customers that were there. I arrived prior to my booking time and it took an hour for the employee to set up my rental despite there only being one person ahead of me in line. Once I finally got the equipment the lights did not work and the facility offered no solutions and said it was just cold. There was several other customers there who had issues with equipment they ordered not being in stock. The facility also never answered their phone prior to my booking to answer questions I had about the rental.Faith T.
A&D Power Equipment 2013 Ltd
(U-Haul Neighborhood Dealer)
9h am à 12h pm / 1h pm à 5nbsp;h 30 pm
- Samedi9h am à 12h pm / 1h pm à 3h pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/26/2022: Fermé
- 12/31/2022 - 1/2/2023: Fermé
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Prince George, BC V2N1V8
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I am still fighting to get my cash deposit that I had to put up to secure the use of the Dolly since I did not have a credit card. For some reason I was told there is no record of my transaction. I was thinking if trying to rent a truck to finish my move but I am concerned I will loose my money. I am at 4 days trying to get my depisit back so far.cory B.
Improve the online check in. The staff were awesome but the check in online didn't work so I had to go in storesara G.
Friendly lady, great service, quick and efficientRyan C.
When I arrived to the establishment the lady at the desk was on a personal call. She asked if i wasn't in a hurry, could i come back later. I said no cause my ride was here now and needed to go. She gave attitude and said she was too busy. After everything that happened when i picked up the vehicle escalated my frustrations, i said no and needed to return it now and wanted to go. She did an inspection and the fuel wasn't over 3/4 full like what the inspection showed on the other end. Now I'm upset how the way the business is done cause what i said would happen when picking up the vehicle. If it was full in the first place there would have been no problem. But instead she asked me to go fill up the vehicle so she didn't have to take my deposit. If it was full in the first place, i would have returned it the same way. I spent a lot of money at uhaul and this experience has made not to want to do business with your company again.Greig Q.