Outstanding customer service when picked up ACE & Jerry Auto Glass in Provo, Utah and returning to Doby's Shell in Burlington, NC. Trailer was very cleaned and we have no issues during our travels. Thank you very much. Respectfully, Jose & Jessica Valentin
Jose L
Ace & Jerry Auto Glass
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Provo, UT 84601
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- 4,5 - Cote moyenne des clients
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I paid for a couple boxes, tape, and a utility dolly, and they were not in the truck when I picked up. I need a refund.
Alyssa FI am curious how I am now being charged $59.10 extra for my rental. Looks like it is for an extra day ($40) and coverage($15). I rented this on 2-25-25 in Price, Utah at around 856AM and I dropped it off at Ace & Jerry Auto Glass, 490 W 300S, Provo, Utah at around 1130AM on that same day. I picked it up on the 25th and I delivered it on the 25th. Check your GPS and see. So how/why am I being charged for an extra day ? Or is this some shady deal where whoever at Ace & Jerry waited until the next afternoon to process my drop off to try to more money from me ?
DONALD BThe truck itself was rough driving and there was dirt in the bottom of the cab floors but otherwise it was easy to pickup and drop off.
Jennifer WThe truck was dirty in the cab as well as in the cargo space. It was very difficult to go through the rental process online, and the lockbox was getting stuck when trying to open with the combination. Also, there was a dolly that I did not request sitting in the back of the truck.
Jacob M