The truck I reserved online at a different location did not exist and my only option was to drive to this location which was significantly father away and more difficult to arrange for transportation to pick up. The appliance dolly I ordered was not included. Truck cargo compartment smelled strongly of marijuana smoke.Edward E.
Moving Truck Rental in Rainelle, WV at Western Auto
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Rainelle, WV 25962
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
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This location did not come up as an option first dropping off when I made the reservation.David P.
Everything was greatJeff B.
Always helpful and the price is always accuratePAUL DAVID JR C.
Staff were very friendly and helpful. They responded very professionally and were very accommodating to changes to the original agreement.Bruce L.
I don't know. They run a very professional business. The lady that is in charge, Barb, is very polite, very professional, and is very knowledgeable. I enjoyed doing business with her. And there were several contracts in front of me, I was a walk-in, but yet my wait time was very small.Bobby S.
Not charge me for a full tank of gas when I brought it back with 3/4 of a tank like I picked it upBeckilynn M.
Love this store.... These people go out of their way to assist....AAA+++Denise M.
Ordered a one way with pads and dolly but later after the move found out after the move that one way trucks do not have those in them and the store is not provided with them either. Would have made other arrangements for a uhaul had I been toldKelly N.
Products throughout Greenbrier county need to more available. I had to drive 1hr to gat the item that I needed during the time scheduled. There are 2 other locations that are less than 30 minutes away from where I was located. At the appointed time and location there was supposed to be 2 personnel working and they were both out to lunch during my pickup time. Personnel should alter lunch/appointment times to provide prompt services. Customer service, when available was outstanding, they were knowledgeable and helped me as soon as they returned after their lunch break.Nathan C.
Great staff, but store was in the middle of nowhere.MATT L.
Treat your customer â€˜s better, or your equipment will look ?? better on the rental lotHarold C.
Ensure tow dollys are properly maintained and prepared for customer use. I had to purchase lithium grease to lubricate both tire strap ratchets before I could use them due to rust. I also purchased a grease gun to lubricate the tow dolly platform. Took me an hour to free the tire straps from the rusted ratchets.Robert D.
Excellent staff with superior servicePatrick W.
Need to find someone else to handle your business .My son was told by one person one thing and I was told something different . Dates WRONG on the email I got .Lloyd F.
No improvements needed. Great staff that was very helpful.eric P.
No improvements needed. Excellent experience. Clerk at rental pick-up location was extremely helpful and friendly.eric P.
Great people to work with.BRUCE F.
Very good representativeDenver B.
Even after turning down savemover online and in store still got charged for it. And still waiting on hold payment to come off my account. One paentry cleared the other "the hold" still showing tooAngela F.
I had to drive nearly an hour away from my house to pick up my truck, instead of UHaul having it available closer.Jason T.
Thank you! It was a great experience. In fact, all my experiences with Raines Western Auto over the past 12 years have been very good.Linda N.
Nice, newer trailer. Very friendly people.John K.
The ladies at the counter were extremely helpful & Courteous I give them 5 STARS. The trailer was clean, looked well serviced, but vibrated badly @ about 45 mph, so the trailer , a 5 x9 ramp, I give 2.5 Stars. Tires looked new, and properly aired. I will continue to use this location for the fact that everything we have rented from there, was accompanied by GREAT service from the people at the counter.Monica B.
After all the problems with Mother Nature in and around Rainelle WV, it is a pleasure to do business with one of the remaining businesses in Rainelle.Glen P.