I was shifted to this location after two of my trucks weren't available at the location off of Cherry Valley. I received a call 2 days before my appointment because the original 26 ft wasn't available. I shifted to a 15ft because it was available at the location. When I got there at 6:30 am, not a single truck on sight. I was on the phone over 30 minutes constantly getting transferred to another person without a solution but a lot of attitude. Finally at 7:10, the closest solution was at a location 20 minutes, so I lost over an hour of my life. I run a small business, so that hour is important, especially during a pandemic. Luckily, the employees at the Redlands location provided excellent service.
Location de camion de déménagement à Redlands, CA chez U-Haul Moving & Trailer Hitch Center of Redlands
Déménagement en provenance/direction de Redlands, CA 92374? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Trailer Hitch Center of Redlands. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Trailer Hitch Center of Redlands
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Redlands, CA.
Location de fourgonnettes et de camionnettes à Redlands, CA
Les fourgonnettes et camionnettes de location U-Haul de Redlands, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Redlands, CA 92374. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Nothing. Location was nice. Staff was very helpful
Try not to have any babies lizards in there it scared me
Ryan was rude and combative. There were probably 6 people on the lot and no one but the girl helped. I called ahead to get directions as to how to pull in to the lot. I was told wrong and pulled a 26' rig with a tow dolly hauling my car making me 40' long, into the wrong "entrance". When I walked into the office, there was another customer and no Uhaul people. After a long wait, I looked around for someone. A male, who I later found out was Ryan, was sitting in an office playing on his phone. I asked if someone could help us to which he angrily said, "she's in the bathroom and will be out soon". Another customer came in and this Ryan character comes out of his office and starts to help the 3rd gentleman who indicates that he was just trying to get his Uhaul van out to fill it with gas before officially returning it. He went on to say that there was a Uhaul blocking it. That was me. Ryan said I had to move it. I told him, "I drove it in the way you folks indicated when I called ahead. There is a return sitting in front of my Uhaul and I can not back up. (the end of my 40' was almost still in the busy street)" Ryan continued with his nasty attitude and reluctantly moved the unit blocking the way. I pulled forward and tried to explain that I needed to drop the tow unit now for a partial return and bring back the 26' truck after unloading it. I asked for assistance in unloading the vehicle. I was told when I rented the truck and tow that the folks on the other end would help me do it. I am 61 years old and disabled, have lung cancer and am not strong. Ryan pitched a fit, yelled at me, told me he didn't have to do anything. It was absolutely awful. He was a total jerk. I had to pull out the heavy ramps and pulled a muscle in my back. Then I had to drive the car off the dolly which I had never done. It was nerve wrecking. Then, when I returned the 26' truck, the girl was there again. I was made to do the work of what should have been done by one of the 6 lot guys there. She had me get in the cab, test blinkers, lights, etc which should NOT be the job of the customer. When I asked her about it, she said it was just easier to have the customer do it so they knew the rig was ready for the next rental. Are you kidding me? I was shocked and put out as this added another 15 minutes in 100 degree heat to the time I had to spend getting checked in. Horrible customer service.
I have rented a AT twice and Both times when I get to the business that has my reservation They do not have the equipment and send me elsewhere to pick up the AT over 30+ miles away!!!
I experienced a lack of Above average level of customer service. Very poor.
Have more than one person checking out equipment. Waited nearly 40 minutes for a reserved rental.
Keep a spare key for all of your vehicles. Mine couldn't be found for 45 minutes. Also you might want to make sure you don't give a customer a truck with zero gas in the tank. I've rented from this location many times and don't why I keep coming back. This store seems to be incapable of delivering even a semi positive experience no matter how many chances I give them. Under staffed, not too friendy and they certainly don't care about your time constraints. I was an hour late in arriving at a new clients to empty their garage. I will say that the company offered me a refund for my troubles, but my client said she would never call me or refer me to anyone again. Live and learn I guess.
Keep your promise!!!! I reserved a moving truck weeks in advance and confirmed the reservation online the week of the rental but when I showed up at 8am to pick it up...there was no truck!!! I was told this is a common occurrence due to company policy that does not enforce the timely return of the rental equipment. Richard bent over backwards to help me and an hour later he had a truck for me. Neither he nor I should not have been put in this position by such sloppy management and low standards. This was the second time in a row this has happened to me in just 2 months when renting from U-Haul. Lesson learned, From now on I will always try to use any other company first instead of U-Haul. This problem should be fixed by having clear and enforced return policies that penalize late returns. keep your promise U-Haul!
I was told my Tahoe R blinker did not work, when it clearly did. I had friends waiting for me to arrive with the 6x12 trailer when the yard guy unhooked the trailer...another was not available at the Redlands location. Turns out the trailers electrical connection was faulty and I had to keep pushing the manager to see this. Her tester showed my R blinker connection was a bit dirty but worked all the while the trailer R blinker connection was faulty. I almost lost the day of work and I was very frustrated with the overworked staff who did not have a "can do" attitude .The yard MX tech showed up and saved the day. He repaired the trailers connections. Kudos to the yard tech, no so much with the rest of the staff. I went for an hour not knowing if I had lost the day when my Tahoe was perfect. UNSATISFACTORY experience.No real help was offered finding another similar trailer, the staff/manager were OK with me loosing my day of work and not being able to help folks move into their new home. Will try a different location next time.
Appears the truck came from another location to fulfil my reservation. The woman who informed me as I was arriving at the location was very helpful. The truck was not "washed" but the cab cleaned prior to me taking possession. The tank had less gas than stated. The facility should be swept everyday. Each time I go there there are nails or screws on the pavement.
Lower mileage per cents
Trucks need better check has ashes in this truck and after the cologne smell went away cigar or cigarette smell came out
Your staff were awesome...not one issue!
who rents trucks with a completely empty gas tank?
Drivers door of first truck I was given wouldn't close all the way. Second truck actually rode very well. Someone should clean the inside of the windshield, very dirty. When I dropped off I wasn't asked how the equipment worked or if anything needed attention. Nothing did, just thought someone would want to know.
Staff was friendly and helpful. I have used this U-haul multiple times due to their helpfulness and good customer service.
Be sure to have the rite truck that the costumer reserved.
I was initially hesitant to use this location because of the reviews I had read but was very pleased with the service and friendliness of the staff. My equipment was there and ready for me to connect when scheduled and the service could not have been better. Thank you so much!
Not make me back the van up myself. It was fine but being in a new big van I was nervous. Just a small thing that could have been done. Overall I was very happy with the person checking me in and one. He was very pleasant. Sorry I didn't get his name.
My truck was making noises didn't even get told what truck was mine hopped in the wrong truck then ended up having front end damage and had a mission tryin to get home
Renting a truck from U-HAUL was easy and fast customer service was friendly.