The customer service was unprofessional when I dropped off my u haul truck Took about 35-40 minutes The young lady seemed Irritated when I asked for a receipt
Location de camion de déménagement à Redwood City, CA chez U-Haul Moving & Storage of Redwood City
Déménagement en provenance/direction de Redwood City, CA 94063? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Redwood City. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Redwood City
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Redwood City, CA.
Location de fourgonnettes et de camionnettes à Redwood City, CA
Les fourgonnettes et camionnettes de location U-Haul de Redwood City, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Redwood City, CA 94063. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Have the truck cleaner next time. Other than that the staff was helpful even though they were busy.
I ordered truck for 8:30 and got a truck at 4pm. Uhaul representative told me that they will contact to me asap when truck will be ready, they didnt do it i vame by myself and took a truck. Also truck had half of gas tank i thought its should be like this brcause it was my first experience, and in the end when i was doing self return uhaul charged me 45$ for gas, wtf?! Will not recommend to anyone tho.
Super complicated coordinating. I didn't get the right truck and ended up having to strain our backs more. My dad got surgery on his spine too, so the fact we had to put unnecessary strain on his spine really just made me not like the U-haul experience.
My initial reservation at Burlingame was not prepared even though i was guaranteed a van. Call center redirected my reservation to this address. Wasted 1 hour for this ordeal and also ended up paying more due to this location being farther away, and I was charged per additional miles.
Very busy location. Woefully understaffed. Jailin is an exceptionally proficient employee keeping her cool despite the enormous workload. I hope she's being paid a living wage. If not, shame on U-Haul. Will likely use the Belmont location in the future due to the excessive check-out and check-in time involved in Redwood City.
Very good and efficient customer service experience and friendly people.
The staff at this location didn't care about the customer whatsoever. They were short with me, barely paid attention to me when I spoke and continuously gave me inconsistent information. Someone on the phone told me I could reserve a day in advance and pick up the next morning, which someone else later told me was incorrect. When I arrived to pick up the trailer I had concerns about the size and when I tried to ask the staff for suggestions on what to do they shrugged and said â€œif you want to book a bigger trailer you need to call 1-800-GO-UHAULâ€. I would later find out my car couldn't have even towed a larger trailer from someone on the phone, something that would've saved me a lot of time if the staff at that location would've notified me of then. Instead I spent hours on the phone with my sisters and other reliable people asking what they thought I should do while the uhaul people apathetically watched without offering any advice. Lastly, and probably worst, the safety chains they hooked up BROKE and was trailing on the ground while I was driving on the freeway. Luckily someone in a truck notified me of it, but I had to pull over and when I called roadside assistance they barely cared either. They offered to send someone, something I told them I didn't feel comfortable with waiting on as a single woman alone in the dark in the middle of nowhere. They sent me a video on how to fix the chains (the video was not helpful). I ended up having to ask a truck driver at a gas station to help me fix the chains. All in all my experience was terrible and it really felt like the uhaul staff did not care about their customers.
Your check out process after hours is suspect and very non user friendly. It does easily create a check process and the instructions are not complete and consistent throughout
The U Haul employees working on Friday Oct 16 evening at 6pm were absolutely superb! They were Daniel and his nephew, I forger his name, but he drives a banging red camaro. Both of them helped me immensely in solidifying a trailer rental and installing the light connection. They could have easily said, sorry, come tomorrow, which was justified considering it was the end of the day, but they didn't. They took care of my family and got us on the road and they were great customer service representatives. Keep them on staff and give them a bonus, because I'm only gong to use UHaul from now on. I'm sold!
I was worried about the Virus C-19, you made sure everything was VERY CLEAN. Thank you very much. And you as always help me to get another homeless person off the street. Thank you again.
No truck was available despite having a confirmed reservation. Had to wait 40mn and travel an extra hour and a half to a different location to get a truck. Extremely unhappy with the pickup experience.
Every single person who works at this location is fantastic. We've now rented either U-boxes or a rental truck here the last month and have had frequent (5) interactions with this crew. Every single time folks treated us beyond expectations; kind, friendly, professional, and incredibly helpful. I have never seen such great professionalism in a rental truck company crew - kudos to them.
Quick, easy and efficient web site to order. The pick up was smooth and the drop off easy. Very happy customer.
Kevin working hard as new manager. Eddie multi tasking as well
Didn't get the receptionists name, but she was unnecessarily rude. All of the information on the reservation was correct but our computer somehow auto-filled the area where it asked for our phone number and instead of having our employees cell phone number, it got auto-filled to our office landline....a simple honest mistake that required no more than 15 seconds to change. The receptionist then said: " Next time you need to provide accurate information or else I am going to put in the notes that you guys don't put correct information and you will not be able to rent from here again." We found this statement to be unnecessary and unprofessional. Our company has never had a problem here before until today. Additionally, the phone was never answered when we called twice and were on the line for over 15 min. The vehicle wasn't cleaned too well either, inside and outside. Other than that, the man that was outside who was moving the u-hauls was extremely friendly and helpful. Not sure if our company will continue with this location for the future. Any questions feel free to contact me 650-268-9928 ext. 303 or email me at email@example.com
Thank you all for continuing to do an amazing job and provide the best/ friendliest service =)
I was charged an extra$65 without my authorization. I was originally told 416 total miles, but the contract was modified without again, my authorization. Poor communication regarding the unexpected charges. When I called, they repeatedly tell me they would call me back, but no call back as of yet. If you're able to, please assist on clarifying and correcting what has occurred. Other than contract and lack of fee disclosures, the experience was good.
Quick and easy pick up for a trailer.
Impressive to see how hard the females work there
$45 for driving 25 miles for gas was excessive. I did appreciate the pre-boarding of online reservations and that was great.
Great service and helpful attendant, thank you!
The van was filthy. They had many vans that where clean.I was told they would wash it for me but it would take some time to get to me. Then when I returned the van no one would check me in.I tried to check in on line but kept getting an error message.There was only one person working when I returned van. He would not check me in. Said to leave keys on the drivers seat. I told him that I wanted to leave keys with him and he refused to accept and said that leaving the keys on the seat was how it was always done. Against my better judgement I did as I was told.I drove by 3 hours later and noticed the van was not where I parked it. I had not been sent a final bill so I called and found that the van had not been checked in.I was told that once checked in I would get my bill within a few minutes.I finally received my final bill 48 hours after I dropped off. This was a very stressful experience. The whole process was very unprofessional.
Excellent customer service...Eddie was outstanding multi tasking and still very helpful...give the man a raise