I would rate as excellent except the woman who checked me in was rude, nasty and had to be sent out of the building by the manager. she was yelling at me, telling me that ' I must not know how to read!' because I had a question about a charge. She was absolutely horrible. The manager had to take over and send her outside. She took pictures of my drivers license and now I am worried about what form of retaliation I can expect from her. Please be assured that if my personal data is compromised, I will be seeking corrective action from 'U-Haul"! On a positive note, the manager was professional, helpful, competent and quick to respond to the problem. He was friendly and he knows how to provide good customer service.
Location de camion de déménagement à Reno, NV chez U-Haul at Oddie Blvd
Déménagement en provenance/direction de Reno, NV 89512? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul at Oddie Blvd. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul at Oddie Blvd
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Reno, NV.
Location de fourgonnettes et de camionnettes à Reno, NV
Les fourgonnettes et camionnettes de location U-Haul de Reno, NV sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Reno, NV 89512. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
With customers standing in line, all counter personnel either unattentive (faces buried into phones or smooching with another employee presumably leaving at end of shift) or rude and resistant to provide customer service when I asked to be attended regarding my reservation. I was on a short timeline to load the rental trailer to be able to leave early the next day. I asked for the manager and the counter person who was rude and resistant pointed me toward the manager's phone number posted on the front door.. When Owner/Manager arrived from off site regarding my complanints left on his voice message, he also displayed rudeness and did not address any of my concerns regarding the counter personnel's behavior's (even the smooching employees). Worst experience I have ever had with any UHaul business considering I have used UHaul many times in many states since 1986 during my military career.
I was given a quote over the phone for a truck with taxes and everything. When I arrived and got the truck, I was told it was going to be four times as much. They didn't mention cost per mile at all. As I had no other choice when I was there I was forced to pay all of it. The second thing is that the hispanic guy working outside getting the truck ready was very rude to me and my friend. We were checking the truck outside for marks, scratches, dents, etc and he literally told us to stop and that there's no need. I took a picture of some damage to the truck before we left. He started to almost yell at us for taking pictures of the truck. I couldn't believe his bad service. I will never be coming back to this location again.
Second location after driving 6 hours and a coversation with scheduling after being only email a cancelation for first location. Personal at front desk was friendly even after dealing with an irate customer before me in line. Checkout/in personel were friendly also but seemed undermanned for business flow on a Saturday. Equipment was a seven year old tow dolly that had multiple long cracks in fenders which repeatedly flapped while towing and was a constant fear of beening dislodged while in tow.
Hire more people in Nevada. To many people are moving.
staff very attentive
Everything was great. Thank you very much
Confusing drop off area and not much space to drop off equipment.
This truck rental was a snap. One price, no mileage costs - everything was included in the price.
I asked for the smallest open trailer with a ramp. The new employee made a mistake, got flustered or something because I didn't get an open trailer with a ramp. It had a tailgate but no ramp. The man that attached the trailer that I also told I needed a ramp, was not a new employee. He knew he was hooking up a trailer without a ramp. So much for customer service. I've been using this particular uhaul location because of convenience for many years. However, I will not be back.
Research the hookup system before you rent so you know whats what and if anything is incomplete or missing.
Staff is friendly and service time/wait was not long at all picking up or dropping off rental.
I'd recommend it because it's the only one around. The staff this time was very friendly. My complaint is that I reserved a 26' truck, but it was changed to a 20' truck just prior to my rental time, even though I had reserved it in advance. The difference left me scrambling.
Long line at the counter upon arrival. Thankfully I did a virtual vehicle pick up and avoided the line.
This does not reflect on the location but our truck was not acceptable. It did not start consistently and did not feel safe to drive. We returned it early because of this and were not refunded which is it acceptable.
Either make your reservation system work or don't offer it. I can't begin to say how bad the reservation system is. It would make a great skit on SNL. Holy cow!
Miguel was amazing. Check in was great but when we returned our truck Miguel really took care of business. It was a quick interaction but great nonetheless
We were taken care of but the parking and moving trucks in and out is challenging. Staff was patient and helpful.
Check in line should move a bit quicker.
The windshield was very dirty on the inside which impeded my vision.
In all locations staff up to handle the amount of customers. You can never get someone on the phone or you are put on hold and never get picked up.
Great customer service. UHaul made everything easy.
I believe the truck had an issue with the muffler, it was noisy and the check engine light came on when I was on the way back to return it. Other than that great experience, good and fast service. Very professional. The truck was very clean too.
They charged me for fuel when I brought it back full. There was some confusion, because they couldn't find the keys to the truck I had booked, so they put me in a different truck. It started with a lower fuel level than the one I was supposed to have. So they automatically charged me for the difference by email after all was said and done. I called U Haul within a couple days and they said the manager would call me. Months later, still no call. I emailed them and was ignored. So if you want to risk them stealing $40 in bogus fuel charges, by all means use this U Haul location. I won't be going back.