I was pleased!
SHANNA H.
Moving Truck Rental in Richland, WA at ABC Mini Storage
(Concessionnaire U-Haul dans le voisinage)
701 Aaron Dr
Richland,
WA
99352
Services dans cet établissement :
Pour nous contacter
701 Aaron DrRichland, WA 99352
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h30 pm
- Sam : 8h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richland, WA 99352
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Nothing
JANINE B.- Rating:
- 4.0
All good!
JOHN WILLIAM H.- Rating:
- 5.0
ABC customer service was fantastic. Truck interior needed food from past renters cleaned up. Otherwise was a good experience.
DMITRI M.- Rating:
- 3.0
I felt rushed on my return by the attendant at the drop-off location. I received a call to ensure I return the truck on time because their was another reservation at the same time as my truck drop-off time. I didn't need that reason. I would have felt less rushed and more appreciated if I was only questioned if I would make it on time without a reason for the rush. I understand that UHaul needs to provide great customer service but I do recommend treating the customers who have already paid with questions on quality of their products (how did the truck do? how was your move/project? did the truck meet expectations? etc) rather than making paying customers feel the need to meet UHaul's needs to satisfy customers who have only reserved their trucks.
Hiep N.- Rating:
- 5.0
First time renting. The man working was helpful and had great customer service. Met me outside when the rental was dropped off. Quick pick up/drop offs.
Kayla S.- Rating:
- 3.0
I use this ABC Mini Storage location every few months for an in-town Uhaul rental, but everytime I call their local direct number, it forwards to the answering service for the "storage" business who want to forward me to 1-800 Uhaul. If I allow this, Uhaul does not book a specific location and I end up spending a fortune in extra mileage since Uhaul will almost always make me drive across town (to the main Pasco Uhaul) to pick up a truck. So, instead, I call repeatedly over several hours until someone answers. They then say they were "vacuuming" and didn't hear the phone. When I get to the location, I am usually the only customer. I guess this is what to expect when I rent a Uhaul from a storage business. I will say, though, they always have my truck ready when they promise and are generous with after hours drop off times.
SIRREL M.- Rating:
- 5.0
Nothing. Service was fast and easy. The site had the van we needed and tented it quickly.
GARY BROCK J.- Rating:
- 5.0
Easy to get to and return was hassle free
CLIFFORD D.- Rating:
- 3.0
The latch on the back was hard to latch and the rolling door was off track. The gentleman at the desk was very nice and helpful.
ENRIQUE P.- Rating:
- 5.0
Great service
RICK C.- Rating:
- 3.0
They need to lock up their trucks in the fence, hence 3 out of 5 of the trucks in front of the building had their catalytic converters cut off. Lol
GREGG RUSSELL M.- Rating:
- 5.0
evrething is ok! ecellent service !!!
PABLO P.- Rating:
- 5.0
I can't think of anything that could have been better than the service Crystal provided for me. Unless of course you wanted to give me free rental service for life or something crazy like that! LOL! Thank you so much!
QUIANA ROSE T.- Rating:
- 5.0
Amazing service! Will have to keeping doing my business at this location exclusively.
Liz V.- Rating:
- 5.0
in my experience, u-haul in general does a good business, a reliable product at a fair price, no gimmicks, no hidden fees. Hard to find this in most daily business dealings.
SHERYL A R.- Rating:
- 4.0
The truck was not that old but was very well used! The top of the cab was rusty and the cup holders looked like coffee or pop had been spilt. The folks there were very friendly and helpful!
MICHAEL T.- Rating:
- 2.0
The mileage didn't match my vehicle. The vehicle was not filled when I received it. I tried to do the thing online prior to leaving but phones internet not working and when I got home where I had WiFi, it said it expired
MICHAEL B.- Rating:
- 5.0
The lady that helped me was excellent.
GEORGE W.- Rating:
- 2.0
I was disappointed in the cleanliness of the truck and the furniture dolly substituted for the utility dolly. Attendant was nice enough but was obviously overwhelmed at the time.
Robert P.- Rating:
- 3.0
My experience was not great. I first reserved a cargo trailer that became unavailable. I was then twice promised a cargo van that was never provided. I wound up having to use a 15 foot box truck that was way bigger than I needed at a considerably higher cost. Your reservation system does not stay current. Equipment that is out of service or otherwise unavailable still shows in the system as ready to be rented.
ANTHONY K.- Rating:
- 5.0
Nothing. Customer service can't be beat.
Anita C.- Rating:
- 3.0
I can't comment on this location since they were closed. But the placed to park the truck and trailer was an issue. The gate was closed and locked and that wasn't known until I pulled the truck down into a driveway where I then had to back the truck and trailer back out onto a busy street. If I didn't have someone there with me it would have been tough.
JEFFRY LYNN J.- Rating:
- 4.0
Thank you
Michael C.- Rating:
- 5.0
Crystal was very helpful and accommodating.
peter S.