Guy was rude. No ramp stupid process to get it
Danielle N.
Moving Truck Rental in Richmond, KY at AAA Rent A Space
(Concessionnaire U-Haul dans le voisinage)
400 Artz Dr
Richmond,
KY
40475
Services dans cet établissement :
Pour nous contacter
400 Artz DrRichmond, KY 40475
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 12h pm à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richmond, KY 40475
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Cab was dirty with dog hair and curly fries on the floor. Used wipes were stuck in the passenger door cup holder.
Robert M.- Rating:
- 5.0
The office manager man was through throughout the entire transaction I felt his confidence in his position! I was doing the transaction of renting a storage building and he was even training a new person on the system at the same time as we went along! I had looked everywhere for a storage building left messages as all were full in every location! Luckily this guy returned the voicemail I left only person to do so! He had someone move out that day so he had one 10x10 avail! Basically he saved me! I decided to cancel my uhaul with the bypass place and do all my business with that man! I am a local business owner and I can assure you that uhaul has themselves an amazing loyal trustworthy employee! Hats off the him for professional and proper customer satisfaction and experience
Leeann S.- Rating:
- 3.0
Rented a truck for a day. The air conditioner didn't work and the windshield wipers needs to be replaced.
Jose Z.- Rating:
- 5.0
Making reservations are easy. Personnel were friendly, knowledgeable and informative about the rental process. The check in process went well but is too lengthy, slow computers, no fault of the staff... Streamline the check in process
james R.- Rating:
- 3.0
Cab was dirty!
Michael G.- Rating:
- 3.0
I was charged an extra $49 for fuel when I returned the truck back exactly as I took it. It was right below 1/4 of a tank but the location told me that it was not. I am not happy about my card being charged.
Ebony H.- Rating:
- 4.0
First experience it was good.
Amber M.- Rating:
- 5.0
The guys were on point, great experience .
Yordan M.- Rating:
- 5.0
Overflow parking is not clearly marked
Alex H.- Rating:
- 1.0
we had a specific reservation to pick up the truck and we were there for an hour and a half before we could get registered and on the road with our U-Haul truck the employee was not addressed appropriate
Thurman H.- Rating:
- 5.0
Customer service was above and beyond. Representative was well informed, helpful and very polite.
Carl B.- Rating:
- 5.0
This is the best UHaul rental location that I've ever used. The staff is friendly, and service-oriented. The staff member I worked with was very thorough, kind, and easy to work with. I would highly recommend this location.
Benjamin D.- Rating:
- 5.0
The guy was real helpful. I had a bad experience at another uhaul off i-75 and eastern bypass.
Richard M.- Rating:
- 3.0
This was not the location I made the reservation for. I get informed a few days before that I had to come here, out of my way. There is a Uhaul location at end of street where I was loading. When I arrive to pick up, I am informed that the dolly I reserved is not available.
Thomas K.- Rating:
- 1.0
Have everything at the location that is on the reservation. Have to go to different locations for the rest of the equipment I needed to move
Michael B.- Rating:
- 5.0
The truck I drove did have some play in the steering. But other than that it did great.
Stephen R.- Rating:
- 3.0
I was informed that I did not have to download the app (that it was optional) and when I got there they could do it all in person. This was not the case...we had to do multiple things when we got there including a video, the person working was not helpful at all and we arrived at exactly 12 and did not leave with the truck until 1. I would not recommend this place at all.
BRIAN J.- Rating:
- 5.0
The person on site to help us with this rental was fantastic. Very helpful and knowledgeable. It was our first time renting a trailer and we were very thankful he was there to help us. Thank you.
Bobby P.- Rating:
- 5.0
This had nothing to do with this facility I was misinformed on the cost to rent the dolly And the phone number that was given for verification went to voicemail and was incorrect Not happy with my experience. Wouldn't recommend Uhaul to anyone
NOAH L.- Rating:
- 4.0
The guy at the store was very helpful and nice. He had lots of helpful info.
Melany T.- Rating:
- 4.0
There was an issue with the dolly rental, while we had the receipt/proof of payment the location did not have it. It wasn't their fault but it did delay us from getting our uhaul on time. We didn't get to leave for an hour. Otherwise it was great.
Carl H.- Rating:
- 3.0
Give the person there some help on a busy Saturday afternoon!!!
David C.- Rating:
- 5.0
I have rented uhaul trailers frequently, and all over the country, as I travel extensively for work. Without question, this is the best location I have ever used. Marcus is knowledgeable, professional and friendly. I now go out of my way to use this location because I know they will have what I need and take good care of me. I cannot say enough good things. Thank you so much for making trailer rental so easy!
John B.- Rating:
- 5.0
The customer service was GREAT. The owner was there as was a great clerk. You all came though in an emergency situation and everything just worked perfectly. I'm VERY HAPPY with all this and would DEFINITELY recommend them to anyone. The truck was clean and ran well. I couldn't find anything to complain about. You all were upfront with the estimated price and it was pretty close. I'm just well pleased with the entire operation and would give it a 10 out of 10.
ROBERT W.