The mobile check in didn't work so the cashier had to check me in and added the dolley and the moving pads that cost extra without aking me. My price on the website was around $30, I was charged $70 something.
Kenni H
Varina Super Stop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Richmond, VA 23231
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI would NEVER recommend renting from U-Haul to anyone, much less a friend!! Your website is FULL OF LIES about rates for rentals and everything else!!! Additionally, the young guy working at the store didn't know how to use your website to handle and process the paperwork....U-Haul SUCKS and PLEASE stop with the false price advertising!!! Your website clearly states the truck I rented should have cost $39.95 plus $1.09 per mile. I had the truck for LESS THAN 3 HOURS, put 22.1 miles on it and was charged $119.00 for the rental and $29.00 for the gas. COMPLETE BULLSHIT. I have filed a claim with the BBB and included screenshots of your websites pricing and my rental receipts and charges!
Jody EHave the truck available and not blocked in. I wasted an hour and had to go to Darbytown to get a truck. I had to pay extra for my movers on the time I wasted
Jason WThey need to closeout the ticket immediately tbe truck was returned instead of days
cassian uThe worst customer service I've seen in quite a while. The cashier was on the phone the whole time that he was dealing with me and that's rude enough, especially speaking some foreign language. I'd ordered a 20 ft truck, an appliance dolly and some furniture mats . I ended up with a 14 ft truck and nothing else. The guy kept telling he was a third party and had no control over what I was given ??? The whole thing made a very long day even worse! Varina Super Stop is awful and is definitely putting the U-Haul in a bad light!
Harry T