Very nice friendly guy. And very helpful.
Charlene H.
Moving Truck Rental in Rockdale, IL at Chamblees Services
(Concessionnaire U-Haul dans le voisinage)
919 Moen Ave
Rockdale,
IL
60436
Services dans cet établissement :
Pour nous contacter
919 Moen AveRockdale, IL 60436
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 11h am à 4h pm
- Sam : 10h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Rockdale, IL 60436
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Very pleased with the service and the equipment will go back again
john J.- Rating:
- 4.0
The customer service representative was very patient and helpful. The entire process was much easier to use than I have in the past.
Louis V.- Rating:
- 5.0
Not a thing all went well
Antwone S.- Rating:
- 1.0
I rented a trailer from this location. When I got there the trailer was blocked in by another truck. It took 35 mins for someone to come out and move it because they didn't have the key. Waste of my time. The tires on the trailer were also dry rotted. Not exactly what you want to be towing a car with. Would recommend going to another other location over this one
jamelin J.- Rating:
- 5.0
They were awesome to work with!! They were so accommodating and so welcoming! They are a wonderful face of UHaul! I had tried a couple of other locations prior to reaching out to them and have to say I was very disappointed in UHaul. This location certainly redeemed your company! I would go out of my way to go back there and to recommend them to everyone I know!
JAMES M.- Rating:
- 5.0
Nothing
yurlaunda T.- Rating:
- 5.0
The service at this location was good. Steve was great and even headed off a potential problem due to the UHaul booking process. I appreciate the customer service at this location. I was not very happy however with the uhaul booking process. I tried to book at a local Bolingbrook location and was told the had no trucks for my date. They said I could reserve a 27' but would not know where I had to pick it up until the night before. I didn't like this but was in a bind so I said OK. That day I was called and told I could only have a 20' truck and would have to drive to a location that was 25 miles away to get it. And I was told I'd be billed for those miles. Then Steve from Rockdale Called me the night before after noticing that I was scheduled to pick up at 7am. He told me his location is not open at 7am. He made arrangements for me to be able to get the truck at that time. Throughout the process I was told the per mile charge was .79, then .99, then finally 1.19. I complained about this to Steve at Rockdale and he Said he would give me the .99 rate. I rented the truck on one day from 7am to 6pm. When I received my bill from UHaul I was charged for two days of rental and two days of insurance. I contacted Steve and he said he would look into it. Later on he called again and advised the extra charges had been removed. Decent truck and Steve from Rockdale was great with communication. The rest of my dealings left me thinking that UHaul is very scatterbrained in the way the do business. I wouldn't say this was a BAD experience but I've had much better from UHaul. Thanks
Dennis C.- Rating:
- 5.0
Seamless. In and out. No problems
Robert J.- Rating:
- 5.0
Steve really came through for me.. Very nice .. very clean
Geoffrey M.- Rating:
- 5.0
With a tornado hitting the town the night before, I was still able to pick up the trailer and it all worked out. I did not receive a contract because of electrical lines being down but was able to still pick up the trailer and be on our way. Steve was very helpful and pleasant to work with!
Neville H.- Rating:
- 1.0
I broke down during the move . Tried to call roadside assistance and was put on hold. I ended up paying for the tow and repairs out of my own pocket. I've been trying to get ahold of someone about this to get my money back with no response. HORRIBLE SERVICE !!!
Jeff C.- Rating:
- 5.0
Quick and easy to get and return. Employee was very nice answering all our questions .
Manuel C.- Rating:
- 1.0
Congratulations UHAUL has won he Asshat of the Month Award! The Dirty, sticky, smelly interior of this truck made for pleasant times. That was sarcasm. I was charged an extra day for being three hours late during a pandemic? Quite frankly, Fuck you. Now that was not sarcasm. Really? Really! There were old blankets left in the truck and it was not even swept. The interior WAS NEVER CLEANED OR DISINFECTED to satisfy ANY state or federal mandate! During a pandemic? Really? I as an individual have been doing my very best during these times. You as a business are not. I will spread the love by posting this in many places.....cut and paste. Sincerely- Eric
Eric G.- Rating:
- 5.0
The person I dealt with at this location was very professional. However, I will NEVER use Uhaul again, nor will I refer anyone to Uhaul. I reserved a truck online right near me to avoid paying the mileage. A few days later Uhaul called to say I'd have to pick the truck up at another location. I called that location the morning of my move to confirm everything. When I got there they told me they didn't have a truck for me. It took me forever to get ahold of someone at Uhaul. Uhaul said they found me another truck in the next town over. When I got there, the man also told me they didn't have a truck for me. It took me almost 2 hours to get a truck. It added stress to an already stressful day. Plus, I had to pay the mileage. Definitely not worth renting a truck from Uhaul.
Gail M.- Rating:
- 5.0
The original requested drop off location was changed. This resulted in an additional 10 miles round trip to pick up trailer.
Joseph Z.- Rating:
- 3.0
The service was great and the truck was clean, but operating the truck was terrible. The steering seemed very loose and hard to control. The ride was awful and bumpy, as if the truck had bent rims
Heidi N.- Rating:
- 4.0
Very friendly and helpful!
Jason V.- Rating:
- 3.0
Inform customer of overcharges in the event equipment is not returned according go contract.
sherry C.- Rating:
- 1.0
My dissatisfaction has nothing to due with this location or the equipment. It has everything to do with the reservation system and the running around between locations to finally arrive at the Rockdale location. I have raised an issue with customer service.
Earl W.- Rating:
- 5.0
I can not think of anything that would make it better, you went above and beyond what I could have hoped for.
TODD F.- Rating:
- 5.0
Gentleman who waited on me was very nice and professional! Great experience to get going fast!
Daniel P.- Rating:
- 5.0
have rented here before and always a smooth transaction with well maintained equipment
michael M.- Rating:
- 5.0
A specific location was selected based on their hours of business and my deadlines ...at the last minute I was moved to this location, and the owners were very gracious in helping me with those deadlines (like coming in after hours so i could have the truck and meet my deadlines)
Sheryl S.- Rating:
- 3.0
Rental went very smoothly.
Bryan R.