The steering wheel needs to be looked at Other Then that everything was fineTERESA B.
Moving Truck Rental in Rockford, IL at Mis Dos Patrias II
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rockford, IL 61104
Services dans cet établissement :
- Lun - sam : 9h am à 7h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 4/16/2021 - 5/7/2021: 9h00 am - 6h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Rockford, IL 61104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was filthy. I was given wrong information about my drop-off site.SANDRA E.
Customer Service was horrible. They treated me like a criminal. Like they didn't want me or my kind there. I'm African-American, the establishment was Hispanic. Mind BlownðŸ¤¯ðŸ˜”NIA S.
Earlier pickup would be nice.Cary W.
Other than being in somewhat of a sketch location the staff was very accommodating and the process went smoothly..JAMES W.
Erika and her husband were very helpful and friendly.Charles C.
Passenger door was hard to closeCHRISTOPHER T.
Charge for another day didn't know I had to be back at the same time I pickedAntwon L.
Loved the idea I could take care of everything earlier and pick up truck later after closingJOAN B.
The employees were incredibly helpful, flexible, and wonderful to interact with.Michael M.
the van was dirty right front tire was ,low on air didnt walk around to check for damage before or after return i use uhaul quite often am familiur with good standards this was not goodlana B.
Que sigan como hasta ahora, que la calidad del servicio no baje.ENRIQUE S.
They were very courteous and efficient.debbi C.
These folks were extremely helpful and great to work with. I would have given 5 Stars, except I had some difficulty contacting a live person at pick up location.Lisa H.
My experience with Uhaul was extremely bad. I reserved a 20' truck but once at the pickup location no truck. Had to go to different dealer and get10' truck which cause a lot of miles and heart ache trying to move 5 bed room houseRobb W.
Everywhere said they closed at seven pm, when we got there to return the truck everything was closed up. I had called the location an hour early and the guy said nothing about closing early.Patricia B.
Charged for fuel unwarranted.Karl F.
This was a horrible, horrible disgusting experience. I will be contacting customer support on Monday. 5 min before pick up - when I just drove 30 min into the city from the airport - I got an email saying the truck was 20 min away from where I had expected it to be. I then drove there - which was in the ghetto of rockford to an office with bars on the windows, staff not wearing mask, broken windows and glass everywhere, and the worst customer service I have ever recieved. The person gave me attitude for being late - even though it was uhauls fault for changing the pick up at the last minute. There was trash in the back of the truck. there was trash in the front of the truck. the office manager took photos of my ID for 5 minutes with her phone, she demanded additional inappropriate information, ad tried getting me to sign stuff that only after inquiring she admitted I did not need to sign it. I'm no where even close to being done. This was unprofessional, inappropriate, and dangerous!Lowell T.
The loacatiin and attendee were great. The customer service over the phone was terrible. I was on hold for a total of about an hour just to rent a truck. It's the worse and I will never rent U-Haul again.Tony B.
Everyone, everything was organized and timidly done.LUIS P.
Customer Service was terrible and the place was dirty and smelled badKendra U.
Make sure the trucks are up to par when I got into the truck it had a gas cap notification and it wouldn't go awayNicole M.
Was my first time renting uhaul alone. And, it was the best experience. Everything went smoothly for me. I was a bit late returning vehicle, yet no late fee. And was treated w respect. Thank you for making my first rental experience perfect!Janice B.
I cleaner building when people come in but other then that you are doing great.JEFF M.
This was the worst vechile we were driving 12 mph the entire trip.Heather A.