Trailer was not ready when we arrived - snow was inside trailer when we picked it up. I asked for a broom and I had to sweep out snow myself. Office knew we would only need trailer for a few hours - no mention that they would be closing for an hour for lunch. We arrived to return trailer only to find sign saying they were at lunch and would return at 2:20 PM. Tried contactless return on our mobile device but it was going to cost $20! No answer at phone number listed on lunch sign, so we waited 45 minutes for staff to return from lunch. Upon return they said, "You could have just left the trailer and called us later." Um no, we had to sign all sorts of paperwork that said we are responsible if any loss or damage. I've rented from several different Uhaul offices these past couple of years and I am not impressed with how this one is run. Very unsatisfactory experience.
Location de camion de déménagement à Rockwall, TX chez BTA Self Storage Rockwall
Déménagement en provenance/direction de Rockwall, TX 75032? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au BTA Self Storage Rockwall. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez BTA Self Storage Rockwall
-
Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Rockwall, TX.
Location de fourgonnettes et de camionnettes à Rockwall, TX
Les fourgonnettes et camionnettes de location U-Haul de Rockwall, TX sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Rockwall, TX 75032. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Excellent service!!!
Perfect transaction with excellent customer service!!!
Needed a small trailer to move some furniture. Didn't have a reservation for a trailer. Called after lunch, while on the way to BTA. They had a trailer. Was in & out in 10 min. ðŸ‘ðŸ¼
I use this facility all the time the staff is very friendly, professional, helpful and courteous! Thanks again guys! Ricky Morgan
This location is awesome. I have dropped my truck at a couple other locations in the past. Some good, some not so. This location the people are so nice, happy to help and make it simple to return the truck. Great people and location!
Had a truck reserved at another location and uhaul did not have the truck and would not answer call after being on hold for 40 mins. The two locations can't communicate so reservation was canceled and cost of new truck was more than original reservation. Truck was not clean inside.
Accommodated me when I reserved a 26' truck from this location but uhaul changed my pickup location to 30 miles away. Used a 20 truck instead
The ladies at the front desk were VERY kind and helpful! The truck was clean and drove well
Online check in was not good. Location had poor phone service and app kept timing out. I had to restart the pickup process several times. When it asked for a picture, it should mention to take off your hat and sunglasses. The pictures of the truck pre-pick up where not clear, only if part of the truck was crushed could to you tell if something was wrong. Turning it in was a bit easier. I won't use that type of pickup again unless it's absolutely necessary.
The truck we used was dirty and the ride was extremely bumpy and loud with a lot of toad noise. It was very uncomfortable.
Great location. Very close to our destination. Lots of room to maneuver the big truck. Friendly staff.
Very good experience, knowledgeable and professional business. Highly recommend BTA Storage!
Allow people to pick up vehicles after hours, for a inconvenience fee. And to be more lenient on what cards to use. Or if they only have cash, obtain the full amount due, and withhold their car or a belonging that they actual need. But besides that super easy to use and I'm grateful for your service
Great customer service!
All good!
Recent model van - fuel efficient Lined floor kept materials from slipping in transit. Excellent customer service. I will rent from BTA next time.
Make sure the sales representative knows the specifications on the equipment and does not rent out equipment describing the dimensions to be other than what they truly are.
Excellent services!
nothing, customer service was great.
No improvement recommend at this time. Everything met or exceeded expectations. Actually maybe could recommend 1/2 day rates. I had my rental trailer for exactly 2 hours. Just a thought. Thanks!
We did experience delays in the processing of contract and card reader. All due to the system. Employee hand to manually input some steps due to this. Employee was great , very professional and helpful.
No suggestion. The entire experience was great.
The U-Haul we were assigned had tons of pet hair in it. It needed to be vacuumed out prior to us receiving. Had we been allergic to pet hair this would have been a real problem.
The location that I picked up was not the originally scheduled location. I was supposed to pick up in Rowlett but was called and told that I need to pickup in Garland. When I went to Garland at my pick up time they did not have my trailer. Garland could not help me find another trailer and I had to call UHaul myself to find a trailer. This was a huge inconvenience and I will never use UHaul again for any services... the customer service that Garland displayed was completely unprofessional.
To Top