Outstanding staff that greeted me upon arrival and assisted throughout the process.ALLAN D.
Moving Truck Rental in Rockwall, TX at BTA Self Storage Rockwall
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rockwall, TX 75032
(E of Hwy 549)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 5h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Rockwall, TX 75032
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone was so nice and had us ready to go in no time. I rented a 20 ft truck and it was perfect for our big move. I highly recommend this UHAUL place!Cathy L.
Taylor was very knowledgeable, friendly and helpful. Her explanation made the rental so easy. Love BTA Storage where I rented my UHaul truck. Will use them again.JUDI ANN E.
Very polite. Courteous and smooth transaction.BECKY W.
BTA has great service!AARON F.
Nothing, everyone helped and made my job go smooth Thanks to the employees there .PETE R.
Trailer was not ready when we arrived - snow was inside trailer when we picked it up. I asked for a broom and I had to sweep out snow myself. Office knew we would only need trailer for a few hours - no mention that they would be closing for an hour for lunch. We arrived to return trailer only to find sign saying they were at lunch and would return at 2:20 PM. Tried contactless return on our mobile device but it was going to cost $20! No answer at phone number listed on lunch sign, so we waited 45 minutes for staff to return from lunch. Upon return they said, "You could have just left the trailer and called us later." Um no, we had to sign all sorts of paperwork that said we are responsible if any loss or damage. I've rented from several different Uhaul offices these past couple of years and I am not impressed with how this one is run. Very unsatisfactory experience.LINDA D.
Excellent service!!!TONY J.
Perfect transaction with excellent customer service!!!John G.
Needed a small trailer to move some furniture. Didn't have a reservation for a trailer. Called after lunch, while on the way to BTA. They had a trailer. Was in & out in 10 min. ðŸ‘ðŸ¼SHELLY T.
I use this facility all the time the staff is very friendly, professional, helpful and courteous! Thanks again guys! Ricky MorganRicky M.
This location is awesome. I have dropped my truck at a couple other locations in the past. Some good, some not so. This location the people are so nice, happy to help and make it simple to return the truck. Great people and location!Scott R.
Had a truck reserved at another location and uhaul did not have the truck and would not answer call after being on hold for 40 mins. The two locations can't communicate so reservation was canceled and cost of new truck was more than original reservation. Truck was not clean inside.KELLY DON Y.
Accommodated me when I reserved a 26' truck from this location but uhaul changed my pickup location to 30 miles away. Used a 20 truck insteadDaryl B.
The ladies at the front desk were VERY kind and helpful! The truck was clean and drove wellMENDI SUE M.
Online check in was not good. Location had poor phone service and app kept timing out. I had to restart the pickup process several times. When it asked for a picture, it should mention to take off your hat and sunglasses. The pictures of the truck pre-pick up where not clear, only if part of the truck was crushed could to you tell if something was wrong. Turning it in was a bit easier. I won't use that type of pickup again unless it's absolutely necessary.Jerry M.
The truck we used was dirty and the ride was extremely bumpy and loud with a lot of toad noise. It was very uncomfortable.HARVEY J.
Great location. Very close to our destination. Lots of room to maneuver the big truck. Friendly staff.James Q.
Very good experience, knowledgeable and professional business. Highly recommend BTA Storage!LOYD R.
Allow people to pick up vehicles after hours, for a inconvenience fee. And to be more lenient on what cards to use. Or if they only have cash, obtain the full amount due, and withhold their car or a belonging that they actual need. But besides that super easy to use and I'm grateful for your servicePaula Ane H.
Great customer service!DANIEL R.
All good!Curtis M.
Recent model van - fuel efficient Lined floor kept materials from slipping in transit. Excellent customer service. I will rent from BTA next time.FREDERICK W.
Make sure the sales representative knows the specifications on the equipment and does not rent out equipment describing the dimensions to be other than what they truly are.Mykel G.
Excellent services!IVAN B.