Stephen was always pleasant and efficientâ€¦Great to work with would definitely go back!SEAN D.
Moving Truck Rental in Saint Augustine, FL at Compass Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Augustine, FL 32095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 5h pm
- Dim : 10h am à 2h pm
One-Way and In-Town Local Rentals in Saint Augustine, FL 32095
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The U-haul app for returning the vehicle was not finding my location. I updated settings in the phone on different web browsers and it still was not working. If they want people to use the app they need to ensure that the app works properly.Ralph M.
Online return process was confusingBonaldi K.
Rented a storage unit for some of the items we moved. Very helpful personal. Picked this location because it is near the destination.KEITH M.
Excellent service! Very professional and the truck was great.ROBIN G.
Great service.JEAN R.
Very professional and courteousAnthony C.
Heidi and Steven are both professionals at their job, I always recommend my friends to go to this locationMike M.
The service at Compass Self Storage was exceptional. Friendly, proficient, fast.David L.
Great experience. I highly recommend Compass Storage for UHaul trucks. Very clean.gail M.
The gentleman who ran that location saw me waiting for it to open and I was purchasing some furniture and unbeknownst to him I was on a time schedule. When he saw me waiting he had already arrived and had the office ready to go early even though it was daylight savings time. He let me in and he immediately proceeded to give me all the options like insurance which I opted to get. We were already in the uhaul system so after giving him my license and credit card he completed all the necessary paperwork, printed everything out,to sign which I did. He had me inspect the vehicle before leaving and I was able to complete everything I needed to do in a timely fashion. The location had a plethora of gas stations to refuel what I had used so after refueling I returned the vehicle. After he inspected it as I was leaving I saw him sanitizing the cabin with anti - microbial formula and wipes. He also had a basket of new face masks at the door and a pump bottle of hand sanitizer for customers as they walked in to follow COVID-19 protocol. My rental was a short one but it was excellent, the vehicle was spotless and the gentleman was outstanding and extremely professional.Ilene P.
Customer service was excellent. Steven was a big help and has a great attitude. ThanksTim K.
Great experience. The manager, Steve, was extremely helpful and courteous.Rene A.
Steve was very helpful through out the whole rental procees.george H.
The mobile pick up process is a little vague, not the fault of the location, something Uhaul needs to address. However, Steven at the location was very friendly and accommodating, he assisted when needed and made everything work.Sheila C.
Stay open a little bit longer at least till 6:00 p.m.Kenneth C.
Great staff!!BRYAN L.
Heidi who runs the facility always does a great job to take care of her customersMike M.
the front of the truck was not clean at all. it had a mask and a dirty napkin.EFRAIN R.
The vehicle's rear view mirrors and the steering wheel were not adjustable.richard T.
We returned the vehicle after they closed. We checked the truck in on the phone but it was raining so couldn't take pics. It was way too many questions required checking in. You just need to drop the keys in the box and leave. This location is great, employees very helpful but check in process is too cumbersome.William K.
Very professional team member, thorough and explained everything, even though I've rented from uhaul Half a dozen times in the last 6 months. Best experience with uhaul to date.Philip P.
Make it easier to return the vehicle when office is not openJohn B.
I placed my order at one location and Uhual decided to change the location with out notifing me.Lloyd H.
The location was fine. Everything was good. My problem with you guys as a business is, one of the references I put in apparently had an outstanding balance with you guys and so for that reason I was not able to rent until I took his name off of the reference list. It might be one of the most crazy business models I've seen. Why on earth would I not be able to rent a vehicle based on his outstanding balance? It's like going to dinner and if my kids are with me I'm not able to get a glass of wine because they're under 21. This set me back an hour. I sat on hold for 20 min, I missed an appointment for work and all because of someone else's issue? I'm very confused and quite frankly I think a refund of part of my payment should be considered given the inconvenience you caused me - for something I didn't do.Bradley B.