There was a broken phone found in the truck it was left in the truck in the center console
Daniel R
Knollwood Self Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint Louis Park, MN 55426
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Fully automated via the app was more trouble than it's worth.
Clinton LAll Fine
Dan CPaula was great in helping us, but the truck itself was really bad - it barely ran, misfiring and wouldn’t change gears. I felt lucky to get it to our location 5 miles away and back. The check engine light was on the entire time and it stalled out at stoplights.
Mark BWhat a mess? I am not a fan of the no person contact for the check in and check out of the truck. A combination of not being familiar with the app; the app not working and/or timing out; no room to take the pics required; lack of room for the trucks; having to go on a scavenger hunt for the lock boxes; lock not working; no one to tell you about the features/risks of the truck; and mixed messages on where to return the key (2 places??). All in, it took about 30 minutes each checking in and checking out. I was so frustrated, it put me in a very negative mood and if I had not already booked the truck, and was up against a time constraint I would have left and found another option. I brought the truck back after dark. There is no lighting, so I had to have my daughter use her phone light to help maneuver through all of the requirements in the partial darkness. I was tired, hungry and feeling extremely frustrated and disappointed that I chose U-Haul. I should have known when I was forced to go to the online booking and the equipment was not available at the site that was closest to me. I compare this experience to when I booked the same truck in Chicago a year ago. I met personally with a UHaul representative. He did all of the booking and training in 15 minutes with packing and driving tips and I was on my way. I would strongly recommend UHaul reevaluate the business model that allows companies to operate without any personal service.
Doug E