Sweep out the truck if the previous renter leaves it dirty. Include the right equipment as requested on the order. If someone chooses to pick up the truck using the app, they shouldn't have to enter the store at all. I've done an after hours pickup using the app before and never had to see anyone.Steven K.
Moving Truck Rental in Saint Thomas, ON at Ultramar Gas
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Thomas, ON N5P4C4
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 6h30 am à 9h30 pm
- Sam et dim : 7h30 am à 9h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Saint Thomas, ON N5P4C4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service from the staff.JAMESCHARLES S.
The trucks should be fueled 100% and required to be filled on return. Instead of the free fuel I left for you. Fuel is very expensive and added an unneeded expense to an already stressful situation. MikeMICHAELH I.
Park trucks so customers are able to move them out with ease.William F.
Very good customer serviceSue A.
Very satisfied. This Ultramar location does a great job with the services they provide, and they were efficient, kind and courteous. Thank you!Paula R.
Security/ use tag was not replaced on the dolly cart. I was not billed for it either. Excellent customer service from representatives. Thanks once again U-HaulEVERETT W.
Was not impressed the truck I was renting got stuck in the parking lot due to the snow that fell a few days earlier had not been cleared away.Jason B.
Friendly staff. Truck was perfect.9Lawrence M.
raddled in under carriage, did not look covid19 cleanedJACK L.
They should make sure that the truck is cleaned.out and proper mileage recorded as I was charged for 30km a never once did I use the 30km I did a rental for.in town moving so there is no way I used 30km the employee was very rude and ingornet I will never ever use them again I will go.to.London to do a rental through uhualSARAH H.
Truck smelled strongly of cigarette smoke was dirty and there was garbage under the seats. Truck bed needed to be swept before we used it.TERRENCE C.
Truck was not cleaned before pickup. Dirty masks were left inside, driver window was left open, roll up door springs and cables were broken, rear RR tire was low air pressure.Elizabeth M.
Provide better customer service, clean vehicles and competent staff. The employee registered us with the incorrect vehicle. At the end of the day he called us at home to return to the depot to move the vehicle because he was unable to do so.LAWRENCE R.
Paid $12 more than the estimate while driving 15 km less than the estimate. Noticed later the milage was charged differently than the estimate. Not pro reated after the 1st 50 KM.DAVIDANDREW M.
Quick and easy pick up and drop off. Vehicle was clean and in good shape. Friendly service.OWENA L.
When I went in to get the key, the website said to skip the line and let the uhaul representative know I was there for the key. I waited in line, and when it was my turn I showed him the screen and said I was there for the key. He put me to the side and helped every person who had come in, and was continuing to come in, behind me. After the 4th person I mentioned I needed to go and required the key and he told me his priority was the petrol business and I would have to wait. It was fairly frustrating as I was already behind schedule by 30 min due to my original reservation not being met at a different location.Peter S.
The guy who helped me was very rude and unprofessionalJustin M.
Clean the truck before renting it out. In the back, there were cigarette butts, dirty socks and garbage.SEANR D.
Actually go and sanitize the vehicle before handing the keys over. Nobody went to look at it once it got dropped off.Oscar L.
Everything went wellNorman M.
First of all the Cargo Van I had asked for did not show up in time for 9:am pickup. Got the bigger one for the same price, no problem here. I was disappointed with the upkeep of the vehicle, not clean as it should have been in our covid times. Front window dirty, steering wheel felt sticky overall interior clean very poor. will not rent again from U-Haul.Eberhard S.
very pleasant and professional experience-keep up the good work!PAULINEA K.
Staff were charming, demonstrated a good sense of humor. Thank you very much!David U.
Vehicle requested was mysteriously unavailable. Only employee was too busy selling lottery tickets and smokes to deal with the issue of the â€œlostâ€ truck. Very unprofessional.Wayne H.