Drop off was just as friendly as pick up. It was quick and easy and stuff was super courteous.Joanne S.
Moving Truck Rental in Salem, OR at Salem Union 76 Gas
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Salem, OR 97302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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NOW IAM FUMING MAD i wad charged anotber 50$ AFTER being over charged in thr 1st place AND being sent with the Wrong equipment. This needs tobe refunded Today. I am going to ecplode if I have to go in to another location to get my damn money. MY HOUSE BURNED DOWN tothe ground between thanksgiving and christmas. i dont have extra money to get screwed around by a corporation. the truck got ALL ofmy salvagable items. in a 3 story 6 bedroom house. i had the ttruck less than 3 hrs. i am all out of things to lose. i need this fixed. right away. Show quoted textdana M.
Was in a gas station,James B.
I was charged for fuel even though i had put fuel in it prior to dropping it off. The fees were not applicable but I have been charged for them. I demand a refund of the fuel fees.Gregory M.
This was THE WORST UHAUL experience thus far. I doubt I will ever rent a uhaul truck again! I have opened an official complaint with uhaul corporate and I better be getting a refund for the entire process, none of which was correct! This site will ignore that you're even standing there, wont have you look over the contract before they submit it, wont give you a copy (it gets emailed) they have no idea which keys are for what size trucks, they don't enter the correct destination or reservation info. I ordered a 15' truck to go from Salem to The Dalles, 153 miles. He did 15' truck for 30 miles to Dallas, yet the text link to return showed Monmouth Mini Storage.. 2.5 hours from where I was dropping the truck. So, the truck was marked late and I got emailed a receipt for $51 for wrong destination. The guy who called and texted me about where to pick up the truck stopped replying, so do yourself a favor, don't use this location! Don't use uhaul at all! I'm still waiting for a resolve.DANIEL P.
Clearly state tank size or how many gallons needed to replce gas used.Gavin B.
My reservation was for 9am and the location was changed to this location but was never told that they opened at 10am.John F.
The truck was clean except for the ashes in the ashtray searing behaved as if the tie rods were starting to go out. At least a half an hour to get me out the door. On top of all that I was overcharged. And round numbers it should have been $79 and change on taking the truck and then another $43 in change after returning the truck I got charged for $79 twice so now I have to figure out how to get the difference back. This is the worst Uhaul experience I've ever had by farDavid S.
I was sent an email by sherry that had the wrong information on my Uhaul . I was overcharged and am still awaiting fir my reimbursement .. I had a in town U-Haul .. it was quoted at 67 .00 I did not use U-Haul fir more than 4.5 hourssable O.
Very nice and attentive.Terrie H.
Friendly and down to earth. Willing to help with small essentialsClifton M.
Fast and friendly service.Lee B.
Competent people who rent trucks. Truck to be cleaned out so I don't have to spend 20min cleaningMICHAEL C.
All the staff present when we returned the truck were extremely kind and helpful. In particular, a gentleman by the name of Skyler was most courteous and very professional. Great service!!helen S.
Went smooth and fast no problem. Staff very helpfulWilliams B.
The employee i had to deal with for pick up and drop off at the union 76 gas station was not very helpful. The computer system was down, which cost me hours into my moving time. He was incompetent and not apologetic. For drop of he was rude and mad that he had to do his job. Another employee, at the uhaul location down the street, named Travis (assistant manager) is most likely the only reason anything got handled. He came with me and my roomate to the union 76 gas staion to ensure the other employee got me taken care of. He was very helpful. Another issue that occured, was 5 different charges made to my bank acoount, which was not supposed to happen. Because of all those charges it drained my bank acount to the point i couldnt afford the storage unit i was moving my belongings into. Those charges have been reversed, as of today. All in all, it worked out, but wasted my time, i had to barrow money to afford my storage, and deal with the attitude of the gas station employee. Thank you to Travis!Camille B.
recommended NOT required location so when I attempted to return it to a closer location I as told I had to go to the RECOMMENDED location. NOT AMUSED !!!!!Richard H.
no change, nice experience, good guys at the 76David H.
They did not inform me regarding the insurance at the time of rental. In fact, no mention whatsoever until I returned the truck and then was informed there was a $14 insurance fee when I'm already covered under my own policy. I wasn't going to argue the point because I was tired from the move but paying an additional $14 feels like I got ripped off.George T.
This location did not have the furniture pads we requested. We were forced to go to another location to get the pads on an already tight schedule. Very disappointing.David B.
The guys were very friendly and took care of our rental request. I would go back again. ThxDebbie E.
We would have liked to have a dolly available to rentEvelyn C.
Give correct pricing and information. Uhaul lost my business from now on.Jantsen L.
Only person working there was not helpful, system was not working and wanted us to come back the next day, which was not an option, didn't even offer to call someone to figure it out.Jon H.