I would say everything good
Terry M
Patriot Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Salisbury, NC 28147
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisExcellent customer service
lori hCan't think of a thing to change, this place is great. Easy to find, great equipment, very friendly guy running the place, got me in & out in couple of minutes. I definitely recommend this location
Ken NWhen I picked up the truck it was empty. The person who rented the truck told me to go directly to the gas station & not any place else. It was my understanding that I was to return equipment on the empty register ( 27 miles left before actually empty, was how I returned it as the dashboard read 29 miles to empty, when I picked truck up. As the contract was emailed to me, instead of a printed out copy, I didn’t see that it stated, I was to return equipment with 1/4 tank of gas. Furthermore, that was NOT what I was verbally told to do. Truck wasn’t exactly clean in cab. Coffee spilled on console, chip bag in back of seats & something greasy on handle of passenger side door! The return was a nightmare. We arrived @ Car City in Calabash to return vehicle, as instructed & were informed they were close for returns! Why are you informing your costumers to locations that are full? Do your computers not keep an inventory, as to who has what? Then the receptionist lied & told us she called the Thomasboro Rd location & they would take the truck. We got there & he also told us he was full, but due to my frustration, took truck anyway, as I refused to drive it to a 3rd location. I was already late to pick up a rental car! This whole situation was inexcusable. Holly, who made initial reservation was very professional but the man who was there when we picked up rental, stated he was new on the job, for just a few weeks. He also stated they had to go to Charlotte to pick up equipment (5 vehicles). I rented a 15’ truck last week & need to rent another 26’ truck next week, but I’m very hesitant about another repeated bad experience. If I am charged an additional amount for the gas, as I was instructed to return it with the same amount I was rented with, I will dispute the entire charge with Chase! I don’t do business this way!
KIM JEveryone there was so nice and professional I would recommend this u haul rental to everyone'
Raymond G