I got a call from one of uhaul reps told me to drop off the vehicle in this location. I got there at 510 pm it was dark no uhaul sign it was a empty parking lot with a lot of homeless people camping there and doing drugs i had to call back and ask were to drop it off the representative told in that empty parking lot and drop the keys in a lock box that is not even visible. I did that took pictures of the vehicle and tdrop the keys in the lock box.it was so Stressful. The representative tells me after to take pictures of miles inside cabin and back after i had drop the keys in lock box so i had to leave the truck there with out any return paperwork. This was bad experience for my wife kid and my self uhaul really need to fix this.
Jose M.
Essential Registration & Multi Svcs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Bernardino, CA 92401
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- 3,5 - Cote moyenne des clients
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Mejorar la aplicacion para dar de alta la licencia de manejar
Luis A.I would have liked to give a higher rating I had 15 minutes till closing time and they locked the door I went down stairs and came back then they turned off all the lights and I still had 10 minutes left they tried to act like they were not there so I waited at the door for 5 minutes more then they came to and got the key to the truck I was told to bring the truck back before 5 but they wanted me to go away so they could add the extra payment to my bill said I do believe they seen me pull up and locked the door early I feel almost scammed
Vincent B.Customer service was excellent at the pick up location.
Raymond W.Truck had no gas! It was dirty I left it with a quarter of gas! I took it the day before I got to my destination they were closed I took it again the next day I got no discount for taking it a day before! Oh well thanks anyway
Edna M.