I was trying to return the truck via Mobile App and had problems. The GeoPosition feature would not recognize the location (tried 5 X and my Locations were on). We both called U-Haul, she got through while I was put on hold. She got the run around, so we tried a different approach. She called her boss/owner and he had her Photograph all aspects of truck {outside, inside, gas level, mileage} and send it to him. He completed my return from his home. I will certainly deal with Al (Al's Mart) for my next rental.
DARRYL S
Als Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Marcos, TX 78666
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Make the check-in prices a little easier
Anthony PThe location was closed, however, I dropped the key off in the box and they did a great job of booking the truck back in.
kurt kLocation is a c-store off Hwy 80 and extremely difficult to get in and out of. The staff was nice however, I had trouble locating and called the number on my paperwork and that number is no longer in service. Drop off was 100% more difficult that the pickup in Spring.
COYE GI have rented from you frequently. When asked about when I would return I said about two p m . I returned at 3 pm. I always tent and return same day or next morning for one day rental price. Was charged late fee and extra for insurance I didn’t ask for
William K