Too many issues. Mileage not correct when picking up truck. Upon dropping it off it took a week to close out the activity. Never experienced anything like this in all of my 15 years of renting from U-Haul. I will never use this facility again.
Latonjia S
Dees Bargain Depot
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Sanford, FL 32771
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey charged me for 70 miles used when I only drove 5 miles in total!! I specifically picked this place because it was close to wear my stuff was and then specifically chose a storage unit that was even closer. Now they are saying that I took toll roads on 3/02/2026 but I didn’t take any tolls and didn’t even rent the van that day. My rental was on 2/27/2026. They are screwing me over!
Preston RMake the $15 insurance optional, not mandatory at this location.
Brooke BI recently rented a truck from U-Haul and, overall, the process was straightforward. Despite the location being a bit less than ideal, booking the truck online and uploading my information in advance made the pickup easy. However, I encountered an issue with the link provided to document the truck's condition. The link was glitchy and only allowed me to submit photos of the back of the truck automatically. Fortunately, I took my own photos and videos on my phone, but I was unable to document the existing damage through the link before moving. I recommend addressing this glitch to improve the experience for future users. Thank you for considering my feedback.
Ahkeem MGive them a clean truck. Not one with wrappers and sand on floor. Have a tank full of gas, not1/4 tank. Have a customer service rep that is somewhat knowledgeable and maybe helpful for customer.
John S