Did great job
NELSON O.- Californie CA
- Santa Clara
- 95050
Moving Truck Rental in Santa Clara, CA at West Coast Self Storage Santa Clara
(Concessionnaire U-Haul dans le voisinage)
2490 Lafayette St
Santa Clara,
CA
95050
Services dans cet établissement :
Pour nous contacter
2490 Lafayette StSanta Clara, CA 95050
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 6h pm
- Dim : 9h30 am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Santa Clara, CA 95050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Very professional and loved how clean everything was
Destiny J.- Rating:
- 3.0
I was not made aware that my online reservation would not be possible prior to arrival setting my move 1-2 hours behind. The attendant was kind and knowledgeable.
KANDACE H.- Rating:
- 4.0
The customer service was great
Marisol D.- Rating:
- 5.0
The process was simple! Anna V was very helpful and pleasant! Thanks for making my in town move easy!
Michele N.- Rating:
- 5.0
The gal that helped me was very friendly, engaged and professional
Martin M.- Rating:
- 5.0
Great Service, Everyone very polite and efficient. Thanks alka
Alka B.- Rating:
- 4.0
Everything is good
EDUARDO A.- Rating:
- 2.0
I set everything up online, checked in on the app. 12:30 rental. I got there, and no key in the lockbox. Told to go into the office. No one in the office and a sign that says "will return at 1:30." Meanwhile, time ticking. Then, the person comes back, hands me the key, and...no blankets and no furniture dollies (which were ordered online.) Told, "we don't have them here." So why can reserve them online...this entire shit show took 90 minutes. That's how my experience was.
John S.- Rating:
- 5.0
Albert was an exceptionally professional and helpful office worker. Thank you.
Anthony V.- Rating:
- 5.0
Everything was great! Anna is amazing and understanding
Letavia B.- Rating:
- 5.0
It would be great if swiveling hooks were added to the wooden slats in the truck as this would allow people to use bungee cords as well as ropes to secure their belongings.
Ernestine P.- Rating:
- 5.0
We were very happy with the van and the customer rep was great!
William F.- Rating:
- 5.0
I was not aware of the new after hours drop off process. I would suggest explaining to customer there are steps to take before you leave the vehicle. I was under the impression that you drop off the key and you're all set. Later when I read my email it said to share location, take photos, or there's a $20 charge for employee to check it in the next day.
Julia O.- Rating:
- 1.0
I got charged for a dolly and furniture pads I did not use
ryan F.- Rating:
- 1.0
Please call at 323-613-9054 to listen about your service
nitish kumar S.- Rating:
- 4.0
Friendly staff
CRAIG R.- Rating:
- 1.0
The west cost employee did not help me at all. And she was very rude to me. And she try to rent me the truck work no insurance before I brought it up to her and ask her I need an insurance before I rent the van. She was not helping me in other issue at all.
Chaouki A.- Rating:
- 1.0
I was a victim of fraud and customer service has not followed up after I put in a complaint. I understand it was a holiday, but their response was not what they said they would do instead sending out a copy of my initial contract as if to say they don't wish to believe me. Not nice.
Dale B.- Rating:
- 5.0
When returning the truck it requested I turn on location services on my phone and while I did that your website wouldn't accept it. Other than that super easy scheduling a rental and picking it up! Thank you.
Rebecca B.- Rating:
- 5.0
Fix the app. It doesn't work. We couldn't use it to check in and it said there was a server error when we tried to return the truck, after entering all of the information. It is crap. Stop marketing it or fix it.
Anna C.- Rating:
- 5.0
My only complaint is every time I rent a Uhaul (Any location) the vehicle comes absolutely filthy dirty, and empty of gas. This time was no exception, the windows & mirrors were so filthy I could not see, & the gas light was on, because it was so low on fuel. I had to immediatly get gas & clean windows & mirrors before going anywhere. The inside was dirty as well. All that said, the service was great!
Jason K.- Rating:
- 1.0
worst customer service on the planet. NO one answers phones, ever. Website to cancel was down for two days. Sad, sad, sad. They dont have anyone manning the phones or working inside at the Alameda location. Never again.
Terry T.- Rating:
- 5.0
Truck I rented had fuel gauge at empty. In all the years I have rented vehicles this is the first time I was given a vehicle with the gauge on empty. I immediately informed the rental clerk of the situation. When returning the vehicle I was given a credit for the fuel I put in (had a copy of the receipt). Location fine, empty gas gauge not fine.
John F.- Rating:
- 1.0
Online experience was terrible. You really need to do something about that. I wasted 3 hours on the 27th night. And, I've been charged $10 for CDW when I CLEARLY said I don't want it.
Janardhan D.