Very friendly staff. Flexible, nice, easy to deal with. Truck/Van was in excellent shape, cleaned and ready to go
GREGORY F
Keep It Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Santa Clarita, CA 91350
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Staff was very efficient and friendly. Both during my pick up and drop off I was in and out in another time.
EUGENE CTruck was clean and easy enough to pick up. Service agent at desk was very polite.
JOSEPH AThe people here were frustrated by us. We were not the ones that selected this location. It was changed to this one by someone from U-Haul. They also charged us for gas when the needle was a hair off.
BENJAMIN ROwner/Manager was not very helpful and rude. When I asked questions, she used a flippant tone and became defensive. She did not communicate and confirm original order. Upon return of the vehicle she was in such a rush that she did not "check me in", ognored my questions, and then appeared put-off by my asking her for an explanation of the charges on the receipt. Her male assistant was very friendly but as I learned later he was deficient in explaining operation of the 20' truck. He did not tell me that the 20' truck required extra space on turning. He did not show me how the ramp latched onto the back. These created safety risks to me driving, and to me and the people who assisted me in loading the truck. Also, your gas policy is flawed. I was given a truck with 3/8 full tank. And told to fill to that line upon return. That's tricky. I would expect a reputable company and brand like UHaul to have a policy where I receive the truck on FULL and expected to return the truck on FULL. I am likely to use UHAUL again, but not at this location.
JAMES S