I was over charged. I was charged for 2 days and the service location hang up on me when I called to report the issue.
PRINCEROY H.
Moving Truck Rental in Scranton, PA at Beer City USA
(Concessionnaire U-Haul dans le voisinage)
828 S Washington Ave
Scranton,
PA
18505
(Across from McDonald's in the South Side Shopping Center)
(Across from McDonald's in the South Side Shopping Center)
Pour nous contacter
828 S Washington AveScranton, PA 18505
(Across from McDonald's in the South Side Shopping Center)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 11h pm
- Dim : 9h am à 9h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Scranton, PA 18505
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
The app is useless frozen and had to contact support and then just used the website
Matthew A.- Rating:
- 1.0
It's at a liquor store, the area looks off and finding the drop off location was awkward because the place doesn't look professional.
JAIME C.- Rating:
- 1.0
Have your employees come out and review a vehicle when you pick it up before you leave. I was blamed for $500 in damages that I couldn't have possibly done to the truck. Not happy.
Olivia A.- Rating:
- 2.0
The clerk was slow to respond, gruff in manner, said no paperwork was necessary, and grudgingly showed us where to put the trailer we had rented - in a weed-filled area that had a disorganized appearing smattering of U-Haul items. We were glad we had prepaid for everything in Nebraska before we left. Also, the address of the place is deceptive. We finally located the place after stopping at another U-Haul place a few miles away.
Thomas H.- Rating:
- 2.0
Receiving my keys was a hassle. My order was done wrong, I was told owed more than I did because the worker was distracted, I was never told to return it with gas so I was charged extra for that. Upset at my experience.
olivia B.- Rating:
- 3.0
Inadequate parking for trucks and trailers. The representative however was very nice and friendly
Michael J.- Rating:
- 2.0
Area does not seem safe and the lot that the truck was in was gated but all high weeds surrounding the truck
Anthony N.- Rating:
- 5.0
Lower rate
CASSIE K.- Rating:
- 5.0
Great customer service
Angelica R.- Rating:
- 1.0
The vehicle looked clean but when I wiped it down with antibacterial cleaner, I saw how dirty it was. With COVID-19, YOU should be sanitizing every vehicle before renting. I don't believe U-Haul is taking this pandemic seriously or doing anything to protect their customers. I am surprised and extremely disappointed.
John R.- Rating:
- 1.0
Attendant was rude. They did not have the moving blankets I ordered, and couldn't even tell me how many they had. They just gave me a bag of 5. I had to take my time on the phone to talk to UHaul and go to another store to get the blankets I needed.
doug M.- Rating:
- 1.0
This was by far the worst experience I have ever had!!
Kelly L.- Rating:
- 1.0
This is a shady looking location, took an hour to get checked out. All kinds of scary life forms visit this establishment, but the owners were very nice. Uhaul has a computer problem with the last page drop off location, this is the second time I had an issue, it should not take over an hour to get checked out.
James F.- Rating:
- 1.0
When it came time to use the headlights, only one worked. The woman behind the desk was rude and disrespectful.
stevie S.- Rating:
- 1.0
Accurately record mileage and fuel levels...Clean truck..
Jack H.- Rating:
- 5.0
BEST EXPERIENCE I EVER HAD RENTING A UHAUL TRUCK FOR A FEW HOURS. THE WOMAN THERE NAMED DIMPLES SHE SAID HER NAME IS WAS SO GREAT. VERY HELPFUL.
CHRISTINE B.- Rating:
- 2.0
Second time giving this place a try very disappointed with the customer service, plus they try to over charge you for by telling lies
Linda A.- Rating:
- 3.0
Be a little faster took about an hour to get the U-Haul but overall everything else was OK
MICHAEL D.- Rating:
- 1.0
I feel certain I was overcharged. The clerk could not answer any questions. Never received an email detailing the charges. I plan to tell everyone I can what a terrible experience I had.
francis G.- Rating:
- 1.0
Does not accept checks at this location. Expected me to show up at a liquor store carrying cash to pay for Uhaul. Truck was dirty with cigarette ashes. Location did not have furniture pads or a dolley but I was still charged for them.
Ryan K.- Rating:
- 1.0
The guy barely spoke English, and there is now a charge of $75 on my card and I have no idea why I received that charge, because the guy didn't have me sign anything, didn't tell me anything would be charged, AND there was more gas in the truck than when I picked it up, so if anything there should have been a CREDIT to my account,not a charge.
Brian L.- Rating:
- 5.0
Very well managed
James M.- Rating:
- 3.0
They have limited trucks so I had to wait 1.5hours for someone to return it
CHRISTEN H.- Rating:
- 3.0
I recommend it only because it was the closest and only location near my final destination. Did not feel safe at location late at night.
claudio G.