Serve the customer. Get off your phone. Clean the truck. Communicate with words instead of hand gestures. Fix your technology. Utilize the company's tools. Stop acting like you're doing the customer a favor by answering questions about YOUR service. Replicate the in person service with the virtual service.
ADRIENNE C
Hampshire BP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Silver Spring, MD 20903
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
It’s a gas station I drop the key off at the cashier desk. They didn’t do an inspection or anything. It’s not well marked and was difficult to find I felt bad dropping off a brand new cargo van to a dirty gas station
Craig RI could not hear through the glass with the attendant speaking to me.The tire pressure was low. I had to switch trucks.
Kelly NThe gentleman was rude. It didn’t have the equipment I requested inside as he stated it did
Ursula RIt would be nice if he would have given me a receipt when I dropped the truck off it would have been nice if he made me feel comfortable dropping the truck off he refused to give me a receipt he said he was going to email it to me never did I finally got a receipt when I sent emails to people to complain about the services next time I think I'll stick with Penske Rental after all when you rent a truck to move you're usually on a tight schedule and U-Haul is so incompetent they have no idea what they're doing at customer service and because of that they suck.
Eric B