When we got to U-Haul to pick up our 20 foot truck, there was no truck assigned so I had to call the number for customer service. She told me that meant they did not have a truck for us. Nobody called me to warn me of this, and I had flown into Sioux Falls to move my daughter home. She found a 26 foot truck nearby.it was very big and I was nervous about having to drive it, but didn't have a choice. The gas cost more and we didn't have the furniture pads we had asked for either. I was not aware U-Haul could do this to a customer with a reservation. To be honest, I will always look to rent from someone else in the future because of this experience.
Laura M
A Plus Auto Techs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sioux Falls, SD 57107
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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When I picked up the trailer it was dirty and had debris inside of it.
Casey BArrived after hours but was difficult to locate and only parking was covered in knee high weeds and thisels
Emily LEasy return with key drop off. Quick service and final receipt.
RONALD KBuilding was run down and looked sketchy.
Jodi M