It was a very good experience.Timothy G.
Moving Truck Rental in Southaven, MS at Hamilton Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Southaven, MS 38672
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Great customer service ðŸ¥°ðŸ˜ðŸ¤©shuntay H.
The unit I rented was dropped off at Top Gun U-Haul site in Savannah, TN at 10:30 am this morning. My experience with U-Haul was TERRIBLE. Here are some facts: -I reserved the truck 4 days in advance and stipulated that I wanted to pick it up at Pleasant Hill Storage in Olive Branch, MS because the items I needed to move were there. Within hours of the time the truck was to be picked up your representative called and directed me to Hamilton Storage in Southaven MS to pick the truck up since it was not available at the site I reserved -I spent 20 minutes picking the truck up trying to maneuver your web site for mobile pick up and your site was terribly slow and would not let me upload photos of the filthy condition the truck was in. After the website delay and taking to your representative on your chat system I was Informed to go inside and pick up the key! Had I known There was anyone inside I would have not attempted the mobile check in and saved a lot of time. -the truck was filthy outside including The windshield and it there was dirt on the floorboard and the console had food and drink stains. -when I finally got the key the agent then had to get a two wheeler out of the truck and pack up 15 blankets that were in the back before I could leave. -this morning as I attempted to use mobile return a dozen times your website was not working. I used a second mobile device to ensure it was your website that was faulty and it was. -with no website connectivity I tried Six times on one phone and two on another phone to reach your 800 number only to find it not working, no answer and a fast busy signal This was a POOR experience and I will likely never use U-Haul again.ken A.
Car was very dirty with Mud and smelled like cigarette. It did not make the driving experience pleasant at all. Car should be clean and free of smells. Ease of renting on the phone is very good.Andy B.
Sarah was great to work with she handled everything with a smile and explained all the charges perfectly! Thank you Sarah!Todd P.
Check the TiresKenneth L.
They were nice to extend our time for later in the day because of an ice storm that hit the area.PAUL G.
I went to pick it up had to load it my self had ice all over it the safety cable was broke didn't feel to safe with it place needs better assistant s try d drop off at another location said it had to be returned where I picked it up at reallyKevin L.
Maybe possibly have the workers in masks because neither of them had on masks and the truck was filthy.Rhonda L.
Nothing, great customer serviceMarion W.
Buy a new truckJulius N.
Excellent service very nice truckMatthew M.
Employee was nice, but office was not open at scheduled start time and the equipment rented wit the truck was not there. I needed a furniture dolly and moving blankets, and it put me in a real bind. Made due but had damage to furniture.NEIL S.
The workers are rude and racist !Shalaine N.
The truck needed an alignment BAD! My experience at this location was fine and so was dropping the truck off but the first location I went to where my original reservation was set was Pepperchase in Southaven. I set my reservation over the phone with a representative IN Memphis from the Regional office, Judy, and I asked and made sure I would have the truck for 24 HOURS. When i got to the end of my checkout, I confirmed that I would bring it back "At the same time tomorrow " and the lady said "No, it has to be back at 4pm." I told her to cancel the order then because I made my reservation for 24 hours and that's how long I needed the truck for and the ladies that were there told me how corporate over schedules them all the time, none of which was my problem. They canceled the order and I went and called Judy back and spoke to her and she was able to return my reservation to 24 hours and move the person after me so I go back In The store and let them know what Judy did and then, all of a sudden they can figure out how to get me a truck for the time I made my reservation and to no fault of mine, was inconvenienced by my reservation being altered. I just think this location needs training in customer service and going the extra mile! I never yelled and even though I was upset at the situation, I never took it out on the ladies that were helping me. But they acted as though I was the problem for asking them to help me and then figuring it out on my own.Megan T.
The transmission seemed to be needing repaired, but, overall, satisfied!Kimberly L.
I called one location in Southaven to order a truck near my starting point. Later, when I received my email confirmation, I was told I had to go 30 miles north to Memphis to get it. I had it changed to different location in Southaven, only to discover they didn't carry the moving blankets I ordered and tried to rent me a dolly that I didn't need. So I had to go to the first place I called to get the 24 blankets. Slow start but everything worked out OK and the 20 foot truck performed well and was great on gas. I would recommend U-Haul for your future needs.Peter M.
Leslie sucksGerman C.
Clean inside of truck and fix AIR CONDITIONER!!!!!!!!!!!!!!!!!!!!!!!!!!Susan J.
I reserved with uhaul two weeks in advance but was advised two days before that there was no truck available at reserve location. What is the point in reserving? Agreed with agent to pick up at another location. Left with the truck and noticed tire was shredded. Drove back and had to wait to have tire replaced. Tail pipe had been damaged and was burning through skirt behind tire. Was told they knew about it and to drive it. Terrible experience!!Steven J.
The truck is in dire need of maintenance... The air cuts on and off while driving.. The rpms run up so high before it changes gears..THE truck shakes really bad when you finally get up some speedAnna M.
Emily is the bestTerry C.
Great service!Elizabeth B.
No commentsmicheal G.
Fix volume on truck. Couldn't adjust radio volumeMardragus M.