Location de camion de déménagement à Springdale, AR chez Tons of Storage

Great location. Friendly service!

Great Service and excellent people. Great for return business and new word of mouth business.

Great friendly customer service. Good clean truck, ran well. Thank you!

Brian was in contact with me the day before confirming arrangements and informed me the 17' truck was not available at his location. He gave me three options - one was pick up at another location. His customer service helped in the decision to use a smaller truck at his location. No regrets - worked great for us and with us!

Scheduled an early pickup and they were ready. Efficient. Thanks

I have to wait almost 45 minutes for the guy to figure out what truck I had deserved at first he pull out a reservation for smaller truck for a diferent person ,, I pay fir Insurance and at the end he charge me for some damage to the top of the cargo (tree limbs? )I never pass/drove by any tree ,, this guy is very dishonest i will not be surprice if he do the same scam to other people ,it gives U-Haul bad reputation ...Why did I oaid fir insurance ? And why no one investigate this establishment ?

The uhaul dealer himself was great. Uhaul changing the pickup location to a place even further is what I’m still upset about. I was supposed to pick up in Fayetteville, and ended up having to pick up in Springdale. I don’t live in Springdale. This ended up adding about $15 onto my mileage in total, and uhaul of course won’t compensate me for that. Total rip off. Like I said, the location and the individual I worked with was SUPER. Uhaul changing the location to make more money? That was crappy. Won’t be using uhaul again after this.

This Springdale location was my second stop and 4 days later because my first "reservation" if you can call it that was in Fayetteville at Johnson Hardware. This was the most unprofessional experience ever. After waiting 20 min for someone to speak to, I was told they had my reservation, and they had the size truck I needed. However it was reserved for someone else and they would not let me take it. I had been dropped off there and had to walk to a friends house to get a ride back to my car. I will never set foot in there again and will shop Ryder and Enterprise the next time I need a truck. Below is the "guarantee" that my truck would be there. U-Haul Sign in/Look up order Dear " " We have a 15' Moving Van reserved for you and guaranteed Friday, 5/4/2018 at 10:00 AM, returning Tuesday, 5/15/2018 at 10:00 AM. We are located at 1250 N LEVERETT ST, FAYETTEVILLE, AR 72703 and our phone number is (479) 439-1745. Sincerely, U-HAUL CO 1250 N LEVERETT ST FAYETTEVILLE,AR 72703 (479) 439-1745

Very good experience! Attached the rental car hauler trailer to our vehicle and explained how brakes and tie downs for the car hauler worked.

Pressured into reserving with credit card when I was simply checking on cost. Went to pick up and 24hrs started from when I “reserved”! First location so muddy couldn’t get to trailer, waisted 45 minutes there. Got sent to second location only to find out was sent to wrong one and was instructed to turn around and go to other location which now was 30 minutes in the opposite direction! The one I was sent to didn’t have the size trailer I reserved (which I was informed of as I was pulling in by dispatch). Last location was very helpful, easy access to equipment and very understanding of my situation.

Not only was the always stressful experience of moving made easier, but the professional courtesy of the U-Haul customer service and Bryan Graves at Tons of Storage, made the move a pleasure and convinced me that U-Haul really cares about their customers.

Truck seemed like it's brakes most likely needed to be fixed. Quite a bit of grinding. Other than that, great experience.

Bryan was great to do business with. He was accommodating and helpful. A little larger selection of equipment might have been helpful. No problems using what we rented, but had we had another choice available we might get have gone larger.