We were improperly charged. It was a cheating scheme. They lied to us and when I returned to the facility, refused to show us the gas indicator. It was a racial profiling. I want a call from Uhual management not customer service to discuss the chain of events. I fully intend to legally pursue this event to the fullest extent of the Law.
Ahmed K
Kaz Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stafford, VA 22554
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The truck smelled like rotten coochie
Christina DThe uhaul system was down when I went to pick up my rental. We tried to do online check in and that didn't work either. This seems to be a common problem with uhaul.
Robert VFirst off I love Kaz automotive but this truck was horrible. It didn't run right and it was shaky but that didn't even bother me that much because it worked. What bothers me is I spent $60 on extra equipment. I ordered 2 dollies and a furniture dolly and 24 moving blankets. None of that was in the truck. It was after hours so I had no choice but to do without which made our moving experience extremely difficult. Not to mention I am out $60 for items I didn't even get. It would be very hard to get me to say I will use UHaul again after this experience and not being reimbursed my $60.
Teresa PQuick and very pleasant service
THOMAS H