The only reason it was not inviting is because the parking area was entirely gravel. My only purpose was to return the truck...so that really wasn't a big deal. However, the location needs more available spaces for Uhaul returns.Sandy R.
Moving Truck Rental in Stafford, VA at Kaz Automotive
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Stafford, VA 22554
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Have moving pads available. I ordered them but none were available.Barbara L.
These guys put me in a truck that was on 75% Fuel and charged me for returning it that way because it was not on fullRASEANDELONZO H.
Tanks everting is goodEDRASADALY C.
I took the tow dolly back on the same day at 5:15 PM. They said that they wouldn't be able to check it in until Saturday morning. I got a call at 2:50 PM on Monday from U-Haul, asking me when I would be returning the tow dolly. I told that I returned it on the same day, so they would call me back when they verified it. At 3:30 I still had not received a call, so I went to Kaz Automotive. The tow dolly was sitting right where I returned it to on Friday. The lady and bald guy that rented it to me acted like they didn't even know it was returned. I told him to get his ass out there and check it in, "I didn't know it was back?". I told him that he was the one that told me that he would check it in on Saturday when he came in. Acting like it was my fault and I didn't tell them I returned it. I didn't trust Kaz Automotive before because they were shady and I will never go there again for a U-Haul. I would recommend that you find another business to use, because it could impact your business. At least your customer service representatives apologized for them but they shouldn't have to. Just my thoughts. Thank you, David SilverDAVIDBRIAN S.
I like the easy drop box area, and there was ample parking.aaron M.
Charged me for hand trucks that were not in the cargo area. Did everything online check in but still had to go inside to speak with an employee and retrieve the keyNicholas B.
The folks at Kaz were helpful as always. I've never had any problems with them.EMANUELL A.
poor experienceBabajide O.
The team at Kaz Automotive were top-notch. Thank's Kazans and U-Haul for a great experience.David B.
Have someone available for questions Have the U-Haul cleaned Do not have someone else's belongings in the U-Haul Have the items you ordered (dollies and furniture pads)Alex K.
Paper said I had 15/16 tank of gas but I had 3/4(12/16)Matthew E.
The customer service was very good, please keep it upRajendra N.
The truck was due back on Sunday, 07/26/2020. I returned it at approximately 2:30 PM on Saturday, 07/25/2020. The person took my contract document and said I would receive an email. When I did not receive by Sunday I called UHaul 800 number and was advised the truck had not been checked in. I was told the business, Kaz Automotive, would be contacted on Monday to get the truck checked in. Did not hear from Kaz on Monday so I went there on Tuesday, 07/27/2020 and was advised that the truck had not been checked in by any one at the business. They did so on Tuesday and an email was received. Very lackadaisical attitude by personnel and I'm upset that I had to go back to the business to get what was supposed to be done on Saturday. I have always used UHaul and had great results. I am very disappointed with this rental.Steven M.
You are doing a great job. It was tempting when I was offered a discount for a drop-off further from my home. When I chose not to avail myself of that site, you were very accepting of my decision.Beverley T.
Customer service was greatGerhard N.
Excellent experience, truck ready to go!Peter C.
I was charged for 2 extra days when truck was returned 2 days early. They did not take time to check in truck the day it was returned.Cynthia W.
Your locations are great, but you're charging me $4 for mileage and I returned the truck with too much gas, can I expect your $4 a gallon cost for a refund? Didnt think so. Way to penny pinch, that $4 cost you my business for life.Daniel M.
Truck was filthy and dusty. Check out pick up took a long time not friendly. Furniture pads were not existing missing no apologies.Rodolfo B.
Will use again if the need arises. Thanks.Robert B.
This location was closed. So I have nothing to say.Omer E.
Set up the reservation on line. It was a very easy process and expedited the transaction at the pick-up location.Francis M.
The drop was not difficult.John E.