The truck was pretty clean except the interior of the cub was dirty. Not really bad, but footprints on the dash and mud on the floorboard. It would not stop me from renting from this location again. I was confused it I was supposed to use the box outside the store to check in and out and use the customer service desk of the store. I used the customer service desk, and it took about 15 minutes to check in and no time at all to check out. The only problem with check out was the paperwork was not done right away. I was ok because the paperwork was completed before I was charged for an extra day, but if it would not have been done in time, I would have been very upset. Everything else went very well and I would rent from here again for sure.
Gary S
County Market 348
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sterling, IL 61081
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Jim was very helpful and easy to work with. I’ve rented a lot of uhauls and this was by far the best experience. Thank you!
Shellie PThe location was a grocery story, which was a bit unexpected, but worked out OK.
LARRY Sthe tire sensors were broken and they knew it, yet chose to keep renting the truck and not fix it. at pick up the manager kept telling me to return the truck clean or they "had to find an employee to clean it". of course you would, its part of the deal right? I returned it cleaner than what it was when I got it. also - crank windows and no cruise control and no ramp? I understand its a small truck but there was nothing on it.
Janet SThe manager was very friendly and helpful checking in
JAMES M