Trailer was full of dirt, however associate washed before I left. Threw my timing off by 45 minutes, but he was very apologetic and courteous!Stephan T.
Moving Truck Rental in Stoney Creek, ON at U-Haul Moving & Storage of Stoney Creek
Pour nous contacter
Stoney Creek, ON L8J2T7
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Stoney Creek, ON L8J2T7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I did not get the vehicle I booked, even though it was confirmed 2 days prior to be picked up at this location instead of the one I started the reservation at. I had to actually argue with staff that I booked a 15' not a 10' truck, showing them the confirmation email. They then made it sound like it was my fault as there was no pick-up time noted. Again I showed them the U-Haul confirmation email that clearly showed a 10am pick-up. Then I had to argue with them over drop-off location which was again detailed in the original contract to be Dundas and not a round trip drop-off. It sounds like they gave away my 15' truck before I got there despite getting there at the agreed upon time.Keith W.
The return online has a lot of technical steps and step 5 would not continue after taking the parked pictureon my Android.. lots of work that an employee should do... frustrating after an exhausting moving day. Call center for reservation was very messy, pick up time and length of rental was different than the rep told me on the phone..pick up location, time (causing extra driving time) and size of equipment was changed on me causing an extra expense of about $30 .. even with the reduction of 0.20 per km .. unfair. I ask that a refund to my Visa will be made. Truck worked well and in person check in was very professional and kind.THOMAS N.
To Whom It May Concern, Attitude adjustment by the staff, honesty, due diligence on checking to make sure the truck had more fuel than empty and to make sure it is in good operating order by not having the truck in tow mode for the customer. I need to rent a truck again for this weekend and I will not be coming back to uhaul at that location. Thank you, Paul Drummond 905-818-5769 cell.PAULJ D.
Staff was super accommodating and totally going the extra mile! Great team which makes for a great place to use for their service! Keep it up!Pascal R.
Our entire experience was awesome!! Customer service was outstanding!!! We will be using this location definitely for all our needs in the future and I always recommend people to your location on Upper Centennial Parkway and Highland Road!! Excellent Job!! Thank youClark J.
Customer service was excellentLloyd D.
The staff was very helpful and professional. They managed to rent me a van, even with the computer system being down. I made a reservation online, for a 10' van. When I got there they said they don't have any 10' vans at that location. The reservation system needs to be updated.Robert C.
I arrived to pick up my rental and the system was down. I understand this happens and it was no fault off the young lady who took care of me. When I asked if there would be any competition for my inconvenience the associate called her manager and I was offered $5 dollar blankets for free.To me that was almost insulting! I have not received an invoice but did received a charge of pennies for gas. As a business owner myself I always put customer service first. I think I should have been compensated more than five dollars for my inconvenience. I look forward to hearing how you would like to keep me as a customer? To add the the problem the truck had a very strong odour of cigarette smoke. I had to explain to my young daughter rude individuals smoke where they should not. The whole experience was very disappointing. Best regards KarlKarl C.
When calling to arrange the rental and location the individual in charge need to be more specific and not send me on a â€œwild goose chaseâ€. Very disappointed in the original communications but very pleased with the service provided at the Stoney Creek site. Thank you.Patrick S.
This location was 45 minutes away from my preferred location, adding 1.5 hours of driving to a day that would already include 4h+ plus loading/unloading. I find that to be unacceptable but What choice did I have?? The booking was made 2 months in advance. Also, I booked and paid online but had 21$ in additional charges on arrival. It is not the location's fault but something different should be done. The extra time and gas were a problem but What of people who dont want to drive on the highway with rental equipment and have no choice when one of the 5 local locations cant serve them??? The actual location was good and they did let me know that I could pick up the trailer earlier (as per my request since my preferred time was not granted and would have put me yet another 3 hours behind).Kimberley M.
Equipment very clean & reliable. Staff very helpful. Booking was very quick and easy. The only problem was that the key pick up & drop off locations did not match where it said they were on the mobile site. For example, the site said the key drop off was an orange box by the front door. It was actually a mail slot on the side of the building. It delayed us by a few minutes - not a big deal but process would be much smoother if the website descriptions/pictures matched the actual pick up and drop off boxes.Shantel L.
Have more than one person behind the counter.LUTZH F.
The young gentleman that i talked to was amazing. Very helpful and enthusiastic. He should be promoted!MARIA S.
Very friendly very fast in and out Meg was very nice to me I was very pleased with her experience with the service would very much rerent from here again thanks bill hannaWILLIAM H.
This is my second occasion renting from this location and once again all the staff are courteous, professional and customer service focused. I will not be going to another UHaul location ever.Selena V.
Have to go have a chat with them about not updating a reservation correctly that cost me some money, but I have no doubt they will fix it. Would most certainly do business with this location again.Christopher R.
The service staff Mogen is awesomeCHENG L.
n/a. The staff here are very friendly and efficient. Love that they recognize when you're a repeat customer and make you feel appreciated for the business.Carlos C.
The service was outstanding. I checked in online and therefore my total time at the store was only about 5 minutes. Both young men were extremely helpful at the pick-up and drop-off. I have always had good service at this location and use it regularly including having the actual trailer hitch installed.Paul A.
Friendly customer service, helpful, Would recommend to friends and family.Darlene J.
Good team .. even matching hoodiesKenneth M.
Great staff!! Very helpful and really made sure that everything was good to go!! Highly recommend using this location. Good selection of equipment!!Ronald K.
Neither location was to blame it was your confirmed online booking for Sarnia pickup...by the time your system sent the change of pickup location I was already in SarniaMichael S.