Overall an easy process (although after hours customer service was pretty slow to activate pick-up). On site customer service, Wendy, awesome. Really helpful.
Orna J.
Moving Truck Rental in Stratford, CT at The Hudson Paper Company
(Concessionnaire U-Haul dans le voisinage)
1341 W Broad St
Stratford,
CT
06615
Services dans cet établissement :
Pour nous contacter
1341 W Broad StStratford, CT 06615
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 4h pm
- Dim : 11h am à 3h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Stratford, CT 06615
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
I couldn't return the truck because the system seemed down all day, so I had to go several times trying to complete it but it was til next day and then got charged for two days. Hopefully will get the money back for the extra day that I didn't actually used in a couple days. Other than that Everything went well.
Edggar E.- Rating:
- 5.0
I commend the employees at the Stratford location. They were kind, efficient, and had a good sense of humor. They should both receive a substantial salary increase and a 6-week paid vacation.
WILLIAM D.- Rating:
- 5.0
Wendy was excellent and perfect receptive. I will definitely recommend Wendy to all my friends.
Nana D.- Rating:
- 5.0
The lady who attended us was great and we were in and out! Definitely recommend.
Maritza D.- Rating:
- 5.0
Personnel very helpful, nice experience.
DARIA D.- Rating:
- 5.0
Wendy at Hudson paper and Lea from UHaul were great!
PATRICK D.- Rating:
- 5.0
Made the drop off easy and handed the process efficiently.
max S.- Rating:
- 5.0
I absolutely recommended this location and also the lady who took care of me was was so nice, very kind, helpful and very professional. I high recommended this location and also the staff.
Amelia R.- Rating:
- 5.0
Great Customer service
SYLVIE B.- Rating:
- 3.0
The location is not the problem..the uhaul interface is super user unfriendly. My pick up location was switched two days in advance..nowhere near my location..and on top of that it took us an hour to get the truck from the lock box at the new location!
Nataliya K.- Rating:
- 5.0
When someone makes a reservation, you should not switch their reservation at the last minute. Reservations should be final unless the customer cancels or make any changes. I needed a 15' to move to Virginia and they changed the size of my truck and the price. How do you do that when I am counting on a truck to move? I was not happy. I thank the Manager at the Boston Avenue location for finding me a truck. You should give him a raise. Also thank the girl at the Stratford location if it wasn't for them going the extra mile I wouldn't have had a truck.
KASSON W.- Rating:
- 3.0
Very industrial area. U-Haul office not well signed.
John M.- Rating:
- 5.0
Very helpful and professional.
Kenneth M.- Rating:
- 5.0
Wendy and staff were wonderful,,I will use them again and recommend them.
Michael O.- Rating:
- 5.0
WONDERFUL attention, service & accommodation by Wendy, Proprietor! Most grateful = my wife 'n myself!
James M.- Rating:
- 5.0
Took 30 minutes to check in in the morning and was very frustrating considering I was sitting there with a small child
Seann M.- Rating:
- 4.0
When I rented online, I requested a truck and two dollies. When I picked up the truck, I was told that they had no dollies and then we spent 20 minutes trying to find an outlet with dollies. I ended up having to drive to Bridgeport to get a dolly. This put my schedule back by over an hour. Trying to coordinate a move from one Assisted living Center to another, I was then off my scheduled time and greatly lengthened by day. I should have been notified that the equipment was not available. I would not recommend that anyone use the Stratford site. I will use the Bridgeport site in the future.
Wayne T.- Rating:
- 2.0
Signage! Except for 3 pieces of equipment scattered across a large lot, There is no indication this is UHaul location.
Patricia G.- Rating:
- 1.0
Lady that works there tired to charge for a rust spot on the vehicle that was there prior to picking up. After i told her we have pictures of the truck before we pulled it off the lot, Her response to the rust quickly changed. I wonder how many other people she charged with that rust spot. Very rude and should have better people representing your company.
Jameer A.- Rating:
- 5.0
Wendy was awesome and super helpful and nice. I would recommend this location to friends and family.
Richard B.- Rating:
- 5.0
Wendy, the woman who helped me reserve the U-Haul was exceptionally helpful, and kind, and accomodating. I would rent from this location again just so I could deal with Wendy.
Chris B.- Rating:
- 5.0
Fast and easy way to rent a vehicle , at first a little confused with all the phone apps
john P.- Rating:
- 3.0
I don't think this is this locations fault but we had to go to 3 different drop off locations!!! So unprofessional.
ryan K.- Rating:
- 2.0
Make sure that when they call over the phone the appointment is actually set up correctly. Also make sure that your employees don't “guarantee this price if $120†and I end up paying over $200. I had To move locations to get my truck. Terrible experience with U-haul
Kyle G.