Customer service rep who gave us the rental - did not even walk out to show us the vehicle, neither did he tell us to take pictures of the vehicle before using. We rented for 48 hours, returned after 24 hours and travelled 18km in total. Literally one address to the next and back. On return the sales rep claimed we had damaged the front bumper. The truck was put on a driveway for one night - no way the front bumper touched anything whatsoever. It seems very fraudulent to be honest and I shall never recommend or be dealing with Uhaul again
DANIEL M
Stratford Esso
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stratford, ON N5A6S4
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Dealt with many U-Haul outlets over the years, and this one quite often, and Stratford ESSO is the best.
Tim SAlways a great location to deal with - professional and efficient.
TIMOTHY SFirst of all rented a truck from st. Marys location just to find out I had to go pick it up and pay the extra kms to pick up in Stratford and then when I get there the person behind the counter was a grouch and not much help at all, when I finally figured it out on my own got the truck and was on my way, got to my location to load just to find out the dolly I rented and paid for was not in the truck like they said. Not renting there again
HEINRICH WTransaction was flawless and equipment was clean and functional. Perfect.
TIMOTHY S