The online booking portal takes too long for approval. My last rental took over 30+min just to get to me while im paying for data on my cell at high rates. Hire more reps for your call center / on line center. Further more twice for this rental I wanted a 10' truck but both online bookings DEFAULTED to a cargo van. Yes I made it work but its not what i orderedMICHAELJAMES B.
Moving Truck Rental in Sudbury, ON at Lasalle Kwik Way
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sudbury, ON P3A1W9
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sudbury, ON P3A1W9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Wonderful service - first time renting a uhaul and if I ever have to move again, I would definitely rent. Was comfortable to drive. Thank you.diane V.
The cargo van inside was disgusting and a safety hazard during this time of COVID 19. There was a used mask and food on the seat. Open pop can and coffee cups. Sticky and dirty condition. I would not have taken it but it was the only van and I was only in Sudbury for the day to move my daughter from university. I feel that I should be compensated and that dealer should be consequenced.kelly W.
Renting moving truck was the great experience from these guys. Specially, Sagar has assisted us well and through. Kwik mart, Lassale is highly recommended for your future moving needs.SAHIL D.
This location was not the location that I booked the reservation through. This new location originally told me they could not guarantee a vehicle for the time I needed it. It wasn't until I told them I would search somewhere else for a vehicle that they called me back and arranged a suitable pick up time for meKevin M.
Not sure how whole.process works so they lie instead of saying they don't know. Took $100 cash deposit and promised id get it back in cash and I had to wait 4 day ls for it to be reversed to the card that was used to book the uhaul.Sarah C.
Nothing. The process was painless and the staff was very friendly. The entire process probably took less than two minutes, including the time it took to park the truck.Richard G.
There was garbage inside the truck a package of fools liners for stoves that someone left behind and a dead mouse the the box of the truckDARLENEM M.
Not much, this location was very good. Excellent service.DONALDW G.
They literally did nothing, we just delivered the truck and dropped off the keys.Zachary C.
While there was a mistake on n the pickup time, which may have been my oversight, the owner did a fantastic job making sure I got one ASAP Very courteous!DANIEL L.
nothing was a smooth drop offTAMMYLEE-ANN F.
Not the most convenient spot to return the rental truck. Had to return it on Saturday because the location was only open at 9 am & the rental was due back at 7 am.Andrew B.
It was great customer service.SHELLYAE L.
the Uhaul agency located on Lasalle Boul in Sudbury steals customers. it lacks equipment and overcharging. a real crookAWOBAUDOUIN M.
The store said it was open until 5pm, and so I brought the truck and keys to drop off at 2pm, but was told I couldn't drop off the truck at all, he then called his manager because I said that the store is supposed to be open, as stated on the online hours posted for the U-Haul store. His manger also told him to tell me I could not drop off the truck and to bring it back tomorrow. Later on after reviewing an email from U-Haul, I saw the link to drop off the truck via your U-Haul app, and so that's what I did, due to the fact that I wouldn't have transportation to return home on the following day after dropping the truck off. The extra trip to and from the store and house in the rented truck, caused the mileage to exceed the allotted amount the goes with cost of renting the truck.Colleen G.
I reserved my truck 2 weeks in advance, the truck got switched around 3 times on me and when when i finally showed up on the day of pick up, the lady told me they don't deal with uhaul, so i called Hq, and they gladly found me another truck for the next day, at a good discounted price, and they were polite unlike the lady at the dealer. I went to pick up the truck the next day and the gentleman at the counter got me all set up and running, was a good experience.Tyson C.
Nice enough guys bit a bit disorganized. Truck wasn't stocked for my arrival so a bit of a delay. They did however Lysol wipe down entire dashboard, steering wheel and seat before my eyes.Samantha E.
I would recommend it because it is close by, but because it is in a corner store, those customers take priority so may result in longer times. I highly recommend doing everything you can online before going in .Marie K.
Very polite and helpful.Dave B.
All the equipment was not there. Had to go to a different location to pick up. Location is a convenience store and clerk stopped serving me every time another customer came in. More than 30 minutes to pick up plus another 20 minutes to go pick up the balance of rented equipment.David H.
Was surprised that I could not use my credit card. Good thing I had cashanne G.
Side business to variety store, which is fine, but Uhaul customers should not have to stand there and watch people come and go buying lottery tickets waiting for attendant to come back and forth to get the rental out or back.Mark M.
Great JobJames H.
The truck I rented had a major exhaust leak and filled the cab with fumes and was stupid loud ! We couldn't close the windows due to fumes entering cab . Staff at the location I choose had no clue how to run uhaul. Worst experience with a rental company ever. Will not return to u haul .Alexander J.