It was a rather uncomfortable environment It felt awkward. There was no one at the desk upon our arrival. There was a man in the corner of the reception area that was asleep in a stool in front of gambling machines. The person who helped us check the truck in had very little to say. I was supposed to receive an emailed receipt of the return which never came to me. I was not able to review the final statement.
DONNA S.
The Nest Hotel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Suffolk, VA 23434
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The only drawback of renting from this location is accessibility which is not the fault of the business but the location of the building in relation to the highway infrastructure. Approaching from the north, there's no LEFT access into the business property. One must pass the location, proceed up to the road changing from 4-lane with median to 4-lane without median and if safe, due to normally huge volumes of traffic in that area, make a u-turn to head back to the location. If heavy traffic, one must continue farther from the location to search for a traffic light or other business to whip into to turn around and head back to the location. This is an inconvenience which could potentially be hazardous, especially when returning a very large truck having to make a u-turn in consistent heavy traffic for that area. Again, this annoyance is NOT the fault of the U-haul business and it's owners and beyond that, I would highly recommend this location as the gentleman that helped us with our last minute need for a rental truck, was very informative, friendly and made the entire transaction easy and painless. It was overall a uncomplicated, non-stressful, pleasant experience and even with the headache of actually getting into the business' parking lot from the highway, I will definitely check this location FIRST when needing future rentals.
Carey H.Computer would not upload drivers license and was very slow. Also the trailer I reserved was not available had to rent a larger one.
Timothy D.Make sure sure everything is in working order before renting.
Michael K.It was difficult to find as the company had just relocated to this new location. It is an excellent idea to team with a hotel that offers service 24 hours.
Kathleen A.