First of all, my pick up booking was supposed to be at 5:30 AM, I arrived at 5:00, and wanted to begin the process however I couldn't find the Pick up my truck thing that I should click on to start. I called customer service and told them I need my truck and they started to try solutions none of them worked and that went on for around 2 hours while I was on the phone. Then the rep gave up and gave me a number to call to schedule a new reservation since she couldn't figure out what was the issue. The other rep answered and advised that he doesn't have any reservations.. Desperately I started to look for a new reservation at 7 AM I arrived at an open location and told her what happen, it took her about only 5 mins to figure out the issue which is that the reservation was booked for the truck to be picked up at the counter not the 24 7 pick up my truck feature. Which is obviously a clerk's mistake. Worthy of mentioning, around two weeks ago I wanted to give the pick up my truck a run and I received a messages saying that my reservation is at the counter and I should wait until the day of booking ay 9:30..so I expressed my concern to one of the reps and she said that I have nothing to worry about and I just have to show up there and then since it's 24 7 reservation. Another issue is that after I was finally able to pick it up being late for my appointment 3 hours, I didn't get the process to confirm which equipment I should find in the truck since the app glitched again and again. After I arrived to the drop off location I realized that there's only one dolly, while I ordered specifically 3 utility dollies and one furniture dolly with 0 furniture pads. I found one dollar with many furniture pads which are no use for me. My whole day got affected and I was scolded by people for showing up late. I'm truly mad and angry about this level of unprofessionalism.
Location de camion de déménagement à Surrey, BC chez Pakmail
Déménagement en provenance/direction de Surrey, BC V3W1L3? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Pakmail. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Pakmail
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Surrey, BC.
Location de fourgonnettes et de camionnettes à Surrey, BC
Les fourgonnettes et camionnettes de location U-Haul de Surrey, BC sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Surrey, BC V3W1L3. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Your representative was cheery, efficient and got me checked in and out in no time at all
Pickup location in south surrey would be great
It was a smooth transaction. From the online registration / check in to the return of the vehicle after hours. All went well :)
Inside the truck was dirty and we had to sweep it,,,outside of truck was caked in dry dirt...very dusty using the ramp..but the worse was the gas was below 1/4 of a tank on pick up...
Excellent service, I am so happy with the service provided. The person has explained about the operation of vehicle as well.
Everything was as expected and good
The mileage rate is high.
Store clerk provided great customer service
I appreciated customer service making sure a New driver (Cl 7) was allowed to drive the truck we rented. I also appreciated the service being fast as booking was done online.
We have been given wrong information about pickup location. We went to location which we have asked for, That location was not accepting clients. Then gentleman told us to go to second location, went there but they was not aware that we have pickup. Gentleman there called someone and sent us to 3rd location. Again person in charge at location was not been informed about us, But finally he gave us truck after 1 hr of our pickup time. For sure not happy with this experience. May think twice to use your services again. Regards Maninder
Make the online application more user friendly.......Never expected to have issues when picking up the key as you have already taken everything including my credit card on line.......I feel sorry for the person at the the site trying to do this. You should be able to just enter the reference number and print something...not have to give the same information again onsite
great Service, happy with everything!
Worst moving experience ever! Last minute they changed the pick up location and time by 2 hours!! Ruined our entire day, landlord charged us for staying later because of the delay.
I highly recommend this UHaul location. My pick up and drop off were fast and efficient. T he gentleman who helped me was warm, polite and ensured i knew everything i needed to. Excellent customer service. Thank you!
Very pleasant and professional attendant. I wish all were like him. My experience at the end of last month rental was horrible. I was belittled by the agent at the previous U haul rental outlet off 96 and Golden Eagle Hi way.
Keep up good work!
They charged an extra $67.52 for fuel even though I have proof of the same amount being put in. They marked the contract the wrong amount. Even though it was a almost new cargo van it had a cigarette smell and the back was covered in food debris
The vehicle was good and dealer's behavior was outstanding. Good Experience.
Fabulous and pleasant service. All around - Very Good!
The owner I think he was, or work was very professional and polite. What a nice experience . Thank you uhaul, I will definitely use you again. Janet Hodson
Nothing. You cannot improve on perfection.
Everything was handled perfectly by this location.
Haut de la page