The person operating the front counter was very friendly and helpful and really made this whole experience a good one. Merci.John B.
Moving Truck Rental in Toronto, ON at Empire Car Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Toronto, ON M6N4Z7
(Keele & St Clair)
Services dans cet établissement :
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toronto, ON M6N4Z7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fred was really efficient and helpful, he had everything ready to go so I could get out of the lot and into my move as fast as possible. Friendly service and easy process, online reservation sped things up too! Would definitely use this location again.Vanessa S.
Gentleman at the desk was very friendly. Wasn't clear on drop off instructions. Hope we did it right!Shelagh W.
The engine light was ON in the instrument panel and when I told the staff, he said to ignore it ... definitely not the way for staff to reassure the client's safety. When we pulled away, the truck was sputtering so we took it back to tell them. The staff drove it for 20ft and said it's fine, and that we had to take it because they didn't have another truck to change it with. We had to drive extra KMs to avoid the highway because we didn't feel safe in the truck and the truck kept stalling on us. Overall, this was not the smooth transaction we had hoped for. Moving day is stressful enough without having to worry about the truck we rented.Kevin D.
I rented a dolly and upon pick up, the worker invoiced it out. It wasn't until I asked where it was that he said they didn't have any at that location. Perhaps double checking the equipment ordered before hand, as well when calling to confirm the location pick up, they can provide this information. The online booking said our reservation was before they opened so it would be the contactless pick up however it was open (online said opened from 11am-4pm, sign on the door there said 9am-6pm). When I came to return the rental at 4:30pm (much earlier than I had rented until which was 6pm), the place was closed? Just inconsistent and confusing overall.COURTNEY T.
Your front desk employee is very deceptive. I booked a car and he checked me out and added they $15 insurance...I asked him to remove it and he said he did, but refused to print another invoice for me to sign...and insisted the original contract m with the $15 would be removed. I've since returned the truck and was charged the $15 insurance. I do not doubt that he didn't actually make the change. I won't be returning to that location ever again.VINH T.
Staff here were great and worked through a long line quickly and with a smile. I normally groan when I think of uhaul but this location made my move so much easier.Jeffrey S.
Service was nice and fast! Line was very big, since I did online checkin it was a breeze!eduardo D.
I have reserved to borrow a furniture dolly but when I was there to rent it, the receptionist told me that they didn't have any available. What is the point of placing a reservation? The receptionist told us to take the applicable dolly but we were charged for the appliance dolly AND furniture dolly for some reason even though we did not take a furniture dolly.Taegu C.
I liked this location as it was close to my house and meant lower mileage fees for just picking up the truck! I didn't really care, but the truck was very dirty. Perhaps that is unavoidable as this location is a gravel lot. However the inside of the windscreen was so dirty/dusty I needed to stop to clean it because I couldn't see driving into the sun. There was some garbage in the door pocket from the previous customer (I threw it out with mine) and muddy foot prints all around the floor of the cabin (I was wearing boots so didn't care). It was clear the truck wasn't cleaned before customers (which I hope wasn't that recent in light of the whole Covid situation!). The truck also had a low left rear tire (22psi) and I had to drive directly to the gas station to fill it up. I am pretty care free, observant, and know how to fill a tire to the correct pressure, but a tire with such low pressure on a truck used for towing a heavy trailer could have resulted in a blow out and accident for another customer who expects to be leaving the lot with a fully functional truck. I am also submitting this review before getting my final bill emailed...Eric V.
I don't believe I ever ordered the $15 Safe Move coverage, but it was there on my receipt. Sure I guess it was partly my fault for not checking the invoice more thoroughly. But this type of "error" is all too common: add a service that customers never ordered and hope we didn't notice while we were distracted or rushing and by the time we realized it it's either too late or we just didn't have the energy to dispute it. Too bad. This is so unnecessary for a company such as yours.HARRIS D.
Give in advance to a client what manufacturer and model is for rented vehicle to get familiar with all functions within a cabin and other features. Generally I'm very satisfied. Thank youMLADEN T.
after two attempts to use the mobile pickup the van we were trying to rent was given to another customer. Had to wait in line for an hour to get a car (it was pouring rain)Jennifer D.
There was a long wait to pick vehicle up despite doing online check-in. Previous user left belongings in back of truck, Warning light for passenger and driver side we're going off.Lukas S.
Have products available for purchase like mattress covers, of any other things to help protect thingsMichael L.
There was a huge line up not equipped to handle the customers. I had booked a pick up truck for a specific period of time, but ended up losing a significant portion of that time waiting in line. The truck was dirty and Uhaul miscalculated my mileage and on top of that has also overcharged me despite providing me with a receipt with the correct charge. I have to waste my time having my credit card company dispute the charges. I'd say my experience was a joke, but there was nothing funny about it. Although they amount to the same thing, greed and stupidity defined by UHaul experience. Jerks.Kurt P.
The truck was filthy. Professionalism. Equipment and accessories to ready upon arrival. TrustSam P.
Awesome service! Fast and friendly. Lots of space unlike other locations.Brandon B.
The size truck I ordered was not available, and I had to get a smaller truck. We had to overpack the truck to avoid throwing things out, and of course some items were damaged.JASON S.
Friendly and helpful. Excellent valueCristina S.
I was charged $15 for gas even though I put in $20 before I dropped it off. So you are saying it takes $35 of gas to go 40 miles. Sounds like I'm getting ripped off.Derek R.
Deliver a truck with a full tank of gas so there is no question as to the level of fuel when it's being delivered back. I had to pay an additional $18. As the clerk receiving it back did not agree with my best guess. It's a lot less hassle if the rental starts with a full tank of gas. Otherwise the experience was just fine.Jay A.
Add more parking lot lighting for after-hours drop-off. Maybe on a motion sensor or something. I thought I was in a horror movie when I returned after dark. Tractor trailers kept shining their lights right at me and the ghosts of stockyard slaughtered pigs past wee-wee-wee'd at me in a confrontational way.David M.
Van was not cleanFrancisco J.
Understand the reservation. My initial reservation was canceled when I went to pick up by agent as they couldn't understand my reservation. Took me more than an hour to pick up the truck wasted my time during moving daySUDEEP A.