Uhaul dropped the ball over and over on this experience between a random rental cancellation, an employee forgetting to update my pickup time, and the truck not being at the alternate pickup location for 45 minutes. Regarding this location specifically though, after renting the truck at 4 pm Saturday and returning it 11 pm or so on that same Saturday, the truck was originally noted as "returned at 4:45 Sunday" which put me over the 24 hour rental period, attempting to charge me for 2 days. I can only assume it was this location not validating that the truck was there until late Sunday despite parking it exactly where I was told to several hours prior to returning it because I checked it in online that night I returned it.Justyn B.
Middle Creek Garage & Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Triadelphia, WV 26059
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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- 4,0 - Cote moyenne des clients
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TRUCK SIZE NEEDED NOT AVAILABLE TO ME. WAS OFFERED ONLY SMSLL OFR LARGEST. TRUCK AT NO UPGRADE AND PAID 1 500 MORE TO REBT LARGE TRUCK. WHEN I asked if they could get one for me, was told they go not do that. I yold her that I had never had that happen before, that U-Haul in Fl always assisted their customers. Shame on themJENNIFER R.
I wouldn't change the fast professional curtiousy I was given thank youMARY L.
When utilizing the self pick up option, I was not able to get past the first step without the website being redirected to the login page. Luckily I chose the location I did that was open for business the day of pickup and was able to complete the checkout process. Please look into this issue so it doesn't happen to someone else who may be unfortunate to have a location with open business hours on day of pickup.Michael A.