For checking in and checking out there was a long line of people and a long wait time. Only one employee to work the desk.Karincalliope N.
Moving Truck Rental in Troy, MI at U-Haul Moving & Storage of Troy
Pour nous contacter
Troy, MI 48084
(East of Crooks)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Troy, MI 48084
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No issues with rentalMariusz O.
The employee who helped us had zero personality.Michelle R.
Additional people to service customers. Waited in line for about 20 minutesKevin S.
Customer waiting time to be served could be improved.Kazem H.
I had to wait about 45 minutes on the phone to make a reservation. = D.Michael M.
You all at U- Haul are awesome! Thanks for your help!RONALD JAMAL M.
The truck was dirty the pads were used and unfolded, thrown in the truck while I watched I was told to return the truck at full, yet I received it at 3/4 full the truck was VERY bouncy when I drove it on the highwayROBERT LYNNE G.
Friendly, helpful, and efficient. Made the day seamless and enjoyable. Thanks.Thomas J.
The need to provide additional applications or personnel on my contract did not make any sense to me?Craig P.
The truck was extremely dirty, had not been cleaned in a very long time. Found an old sandwich in the door.The molding on the windows were worn and could not be closed all the way.ALYSSA ANN B.
Friendly and helpfulANTHONY C.
Provide me the amount of miles needed to complete my trip. The mile provided to me was 400 miles for my one way reservation. The actual point to point miles was 447 miles. This is because their software took the shortest route through canada. I called to have this resolved and the call took 40 min to connect. The agent told me they generally offee you 10% more distance than is required to cover trips to storage units or homes being moved out of etc.... Well when I called customer service I had to call a local manager that just gave me the exact number of miles which resulted in me having to pay a $16 fee for being 40 miles over. The extra 40 miles was from traveling from the uhaul location to my hotel, then the storage unit, and back to the hotel.Randy B.
Have all your employees wear face coverings! Have more people working on Saturday mornings.Robert H.
The manager did a great job of working a refund......Steven F.
Took way too long to answer the phone. Luckily I'm a patient person but not all would be.SUSANJANNEY L.
The manager waiting on me was very patient. I give him an A++ for the customer service received.Gregory M.
Always super slow, no one is ever attentive at there job. I got over charged ever time I use the trucks. Multiple charges to my account but only one receipt emailed.Justin S.
Parking and entering the facility was hard and not well organized or marked. Doing all the online check-in did not save me any time or cut down on the lengthy wait.Jody W.
I made reservations at one location to be called at 8:15 the nighy before to tell me it was not available and to switch locations. I arrived at scheduled pickup time and waited 35min and was given an open trailer when I reserved a closed. Then to top it all off the trailer had a pile of dog poop and I was charged more then I was quoted. Not a good experience at all.CANDICE ROSE H.
I have been very pleased with the service at this location (I've rented here several times) and will definitely go there again in the future.MICHAEL ARMEN T.
They had great selection the service was great but the pick up line was longDebera M.
Your rental fees are deceptive. How can your truck have a sticker indicating that its 19.99 to rent a truck? I just got a bill for $110 for 3 hours and less than 30 miles driven with your 10' truck. I will never rent a uhaul again, it makes no sense based on these costs.DANIEL S.
Windshield wiper blades needed replacement.Daniel B.
Our â€œassignedâ€ trailer was filthy. It had what appeared to be left over construction materials (nails, a staple gun, scraps, etc). My husband asked if we could have one of the two remaining clean trailers ... no, this was our assigned trailer. When I took a look at it I notified the guy helping us that this trailer would not do because we were moving household items. I told him I wanted one of the two clean trailers and he said ok, no problem. IDK what changed his mind but once we received the clean trailer everything was great. Very nice staff.WILLIAM DELOSS G.