I tried to return the trailer on Wednesday but they are closed on Wednesdays and the phone number listed on the rental agreement was not working. I went to the location and called the number written on the building to be informed that they were closed all day on Wednesdays. On Thursday, at 09:25, I returned it to location, they told me to drop it at the back and they would check it in later. They did not check it in until 2:30 pm. The only reason, I would use this locations again is if they are the only one in Tyler. I have used Uhaul a lot and this was one of the worse. I really don't believe they really care about doing business for Uhaul.
Jasper H
A American Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tyler, TX 75702
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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One of the easiest transactions I have ever done.
Christopher DThe location was fine. U-Haul website was a disaster and very irritating. I reserved two furniture dollies and 12 blankets. Got to pick up the truck - no blankets and no dollys. Called 4 other Tyler locations - nobody has them. I’m moving a 12,000$ dining room set and can’t do it without blankets and dollys. Ended up having to buy dollies from Lowes and use every blanket I had from home. How would you like to go through this? Leading customers to believe you’ll have the products and shafting at pick up. Thanks a bunch
Glen HWhen I pulled up, the gate was closed. It is a self storage business along with U-Haul dealership. When I got out of the truck to approach the gate, it magically opened. It would be helpful for a sign for U-Haul users to know what to do. Check in was great and really easy.
DAVID AEverything was great
SHIRLEY H