Back of van smelled like Urine, Inside the cabin I had to wipe down cause it was so dirty. We are in a pandemic still all Uhauls should be clean prior to a customer picking it up. the back has not been sweeped out in a long time. Back drivers side brake light does not work.JOANNE F.
Moving Truck Rental in Union, NJ at Parkway Exxon
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Union, NJ 07083
(Next to Lumber Liquidator on 22 West)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 6h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Union, NJ 07083
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The employee who check me in was friendly and professional. His co worker who helped me with getting the van was rude and not pleasant. His attitude will make me not want to go back to that location.David D.
Providing better customer service, would be most appreciated.Kirk E.
The place I went to in Union, NJ was rude, unprofessional, and deceiving. They said $19.99 per day so why did I have to pay $61.00? Highway robbery is what it wasDON V.
The customer service is very bad they are not friendlyABDUL M.
New Staff at site.Ryan B.
The guy in the inside is very professional and nice, just stay away from the gas attendant, very shady and will tried to rip you off.VALENCIA G.
Great jobELLIOTT G.
There was no parking for your vehicle when renting is hourly.Robbin C.
The owner was rude and i had to switch to a self check out. Funny the same guy had to then give me the key after he would not accept my cardAudley P.
The services I received was really good, I know that due to covid, the social distancing is necessary, and using the online process is necessary as well, however I feel that if i am doing everything including paying and the only thing that the agents or vendors are doing is providing the truck and equipment, the mileage rates should be lower, subsequently assisting customers with affordable rates, I used my rental for 4 hours in city, drove around the city only and pay $100 for it, seems to be reasonable, however I do feel that U-Haul being around for so many years can afford to provide an in city flat rate for their rentals, and charge for mileage over the amount of the flat rate. Just my opinion though, everything else was great.BERNADETTE V.
I wouldn't recommend this location due to no parking.Dineen D B.
The Mediterranean men in this location have horrible service!!! They are rude to woman and try to get over on the expenses. I returned the car to the location on full and the attendant in store was a complete arrogant aggressive argumentative rude idiot. I WILL NEVER go there again and I definitely will file a formal complaint with the Consumer Protection Bureau, the BBB and FTC. I'm tired of these occurrences and have had enough!!!Christina W.
Let the customer know in advance about certain things. Like there is no parking space. You must come with someone to drive your car home.FREDERIC C.
I had a one-way rental. When I looked at the reservation on-line it showed renting and returning to the same place and a large charge for a 3 day rental. I called U-haul and the representative said in their data base it was a one way rental for the price I expected. This has happened to me before. When I picked up the trailer they had the correct information. Also, during pickup I had to take a picture of my license. I did it with my phone as they suggested for contactless checkin and it did not upload. The agent then did it with his phone and it uploaded. Also, I did on-line check in but at pickup time the agent again asked me where I was going to turn in the trailer. The need to re-enter this information seems to happen on each one-way rental. Agents should have that information and just verify that it is correct instead of just asking if it is Pittsburgh and then suggesting a location.Gardner P.
Really good service !! ðŸ’¯ðŸ’¯Edgar P.
Get more trailers and make sure they are available ON TIME for the customer at their requested schedule... not later!CALOGERO S.
It took 45 min to pickup the truck due to an error on the part of the rental employee. The gas attendent had to call his boss in order to get the issue resolved.Nuno S.
There was A restraining pin missing.Roger B.
I rented a open trailer , I got there and the only trailer they have is a closed trailer , 1 hour after I took it they call me saying that I have to make sure to return it on time because they needed back for another customer . Ridiculous service !!Carlos C.
Very poor customer service. I went to drop off the truck. They told me it wasn't on Full and needed to put gas. However, the tank was on F. I was given so much attitude saying what about the next customer (I have no idea what this even meant). When I received the truck I was told that I am supposed to return it the way in which it was received, which I did, on F. Additionally, I was told to just leave and I won't be getting a receipt. It truly was a nightmare returning the truck. I've never that much attitude given to me ever in life. It was truly the worst experience ever.Karlyncia S.
Very unsatisfied with the drop off location. The employees were rude and unhelpful. The location itself was a gas station with poor amenities, not to mention very dangerous being on the side of a very busy road and trying to drive away with brand new large equipment into on-coming traffic. My experience was terrible, as my equipment was not put on properly and I drove across country unaware how much danger I was in and the danger of those around me on the roadHadley H.
We got very lucky because it was all booked but then someone canceled and he was kind to let us take that cancelation because we needed that truck that day for a big move. Thank you!WILLIAM S.
Rental did not include the requested items within vehicle. I had a hard time from employees to get the appliance dolly.Charlton B.