the truck i rented on 2/26/2024 from this pick up location had a cracked windshield... the tirepressure lights were flashing and the trailer hitch light was on.. when i brought these issues to the Uhaul manager his only response was well i submitted a work order. you should be fine.. I had an appointment to move my belongings out of storage that day and had no time to argue with Uhaul representative.. I didnt feel safe in driving the truck and promplty returned it at 130pm i advised uahul representative again when i dropped off truck that the truck has some issues that need to be addresssed.. I dont think ill use this location again seeing how the uahul representative didnt feel the concerns i brouugh forth to him were important or of any concern.. I even asked if could leave my car on the property and was told no i needed to move m y car to the street.. ( please note it was a very rainy day and the area in and around the uhaul location was very muddy that day .. if you need further information from me please dont hesitate to reach out... Kberntsen4@gmail.com
Kerri Berntsen
Ventura U Rent
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ventura, CA 93004
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Blankets and dollies we ordered were not left with the truck for pickup. When we went inside to get them, only half of the blankets were available. Very poor customer service.
Owen WardThis location closes at 1:00 Saturday afternoon and is closed on Sundays. The truck had to be returned by 9:00 am Sunday. I was then told to leave the truck at the gate lock the doors to the truck and put the keys in the box. Simple right? Wrong! To leave the truck at the gate your partially in the street. You must park parallel and hope you don't get hit by passing traffic while you do this. This is not acceptable! I expected more from U-Haul. Then I was charged more for miles since there wasn't a closer drop off! This is a racket!!
Alya PierceWe had issues renting both times. We will not be renting from them again. I would like someone to g8ve me a call.
Jesus PalaciosPerhaps not make people wait out in the cold to pick up a truck in a stinky fertilizer-filled yard.
Stephen MIKKELSON