Moving Truck Rental in Victoria, BC at U-Haul Moving & Storage of Victoria

9114 évaluations

776-790 Topaz Ave   Victoria, BC V8T2M1

(250) 382-4711

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(250) 382-4711

776-790 Topaz Ave
Victoria, BC V8T2M1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de camions

One-Way and In-Town Local Rentals in Victoria, BC V8T2M1

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

Évaluations des clients

Average Customer Rating

9114 évaluations

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Évaluation :
2

I do disagree with the fuel, the arrow was in red of 1/2 tank when I returned vehicle and shut it off. The person whom checked did not read it correctly, probably did not wait for the fuel gauge to adjust once vehicle turned on. I had put in 25 $of gas just prior to returning vehicle. Plus it was explained it it was 1,85 a litre so I do not understand how 3L is 21,01

Jeffrey B. 
Rating:
3.0

Staff at the location we're okay however your call center sucks. 20 minutes on hold I will definitely not come back unless I got no other choice.

RICHARD G. 
Rating:
5.0

Amazing staff, quick and easy!

JINOY J. 
Rating:
1.0

The employees that work there do not have a clue what is going on.

Kyle S. 
Rating:
5.0

Would like 7 days next time. 😀👍

Joilene W. 
Rating:
1.0

The online sign in was complicated and took forever. We waited an hour to talk to a customer rep in person. Because of this, we ran out of time on our booking and I had to wait ANOTHER HOUR online to extend our booking. After all of that, the equipment we reserved was unavailable. They gave us different equipment (that ended up being too heavy for us to use, and one of them got stolen by someone when we went to go grab the truck. Uhaul sucks and I never want to use it again but I guess I gotta cause y'all corner the moving market and have kinda low pricing.

Melanie L. 
Rating:
2.0

No booked equipment in the van but was charged.

CAMERON B. 
Rating:
5.0

Equipment was clean, but the rear door malfunctioned when the truck was half loaded. Roadside assistance arrived within one hour and replaced cables, but bearing on one side was shot. The team made the door sufficiently workable so that move could be completed, but at least two hours were lost, pushing end of move into the evening hours.

Brian T. 
Rating:
3.0

Why did you make me sign up for an account for a checkout service I can't use. Get your system fixed and declare information that is accurate and not misleading. The truck was good, and the people at the store were good. But Uhaul corporate continues to not be good.

WESLEY F. 
Rating:
4.0

When I picked the truck up it only had 1/4 of a tank. My first stop was to put gas on it. I prefer that the tank full

PATRICK A. 
Rating:
4.0

A heads up that the speedometer and odometer are in mph and miles.

DOUGLAS B. 
Rating:
1.0

Our U-Haul died half way to our new home we finally got it started and in front of the neighbor's house. Had to unload from there. Roadside finally came and towed it away the next afternoon. We were told we wouldn't be charged and were charged anyways. After dealing with roadside we were continually called by U-Haul asking why we hadn't returned the truck. So frustrating

FREDERIC N. 
Rating:
4.0

The check in process was not as smooth as I have experienced in the past. Overall, given the situation with Covid, I can say staff are doing a good job.

DAVID W. 
Rating:
1.0

Rented for 8 hours before payed $78 dollar. Rented for 3 hours this time payed $77 km different will be like 5-6km. 😂😂

Jatin K. 
Rating:
2.0

I had also reserved two lorries to make moving easier. The cashier simply said they didn't have any and that I could buy one if I wanted. This was an extreme inconvenience for an already stressful moving day. The online checkout was impossible to navigate on either of our phones due to location/data issues. The actual truck was great, but the customer service was subpar

ANDRE V. 
Rating:
5.0

Nothing. Everything was so well organized and we returned our van after hours and the procedure on the website for returning it was excellent!

Christopher C. 
Rating:
2.0

Hi, I only used the 10” truck for 11 miles and it took 12 litres of gas . Its just not normal that it does 1 mile in 1 litre gas. I spoke to the manager thats its a rip off and i was not even offered a compensation or refund.

ABDULLAH M. 
Rating:
5.0

Nice, helpful staff.

Lyle B. 
Rating:
1.0

I was extremely disappointed how slow the renting procedure was. There were two clerks in attendance, but only one was active and the process took a very long time. Then, the open clerk waited while her customers selected the boxes to purchase (which they should have done beforehand. the clerks did not pay any attention to the folks waiting in line. I will not return to Uhaul.

Ken S. 
Rating:
5.0

Good customer service

RAMON T. 
Rating:
3.0

The app sucks. The uhaul itself was totally fine, but we started 30 mins late because the app crashed and we had to wait in line to check-in at the desk. in addition, it was very confusing on how to return the uhaul because the app wasn't working and the desk was closed.

KRISTIN K. 
Rating:
4.0

I got billed for dolly that I never ordered or received.

Dean S. 
Rating:
3.0

I had many problems with getting a truck, 4.5 hours on the phone, wrong times, wrong truck size, much more gas expense, paid more for movers, and my time

Lauren E. 
Rating:
1.0

Have a complete overhaul send out the CEO as a discuss and have a set up crew trying to dealing with them. It's horrible the situations you guys put people in and the stress and anxiety iwas horrid having to deal with the many mess.uomover a month of having me to call.and confirm just to be sure to always be face with a problem. Sad company I competition is on its was and they are much more of a guarantee of satisfaction

Micheal S. 
Rating:
1.0

I had specifically booked and had a confirmed reservation at the Sidney location . You advised the unit I had booked was needing repairs so left me hanging . Your solution was to get a unit from Duncan . I finally got this truck confirmed but had to go to Topaz which was a long way out of May way yet you charged me for all the km's that I never asked for A complete cluster on your part !

Stephen P. 
No reviews have been submitted for this location.

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