Self Storage Units in Victoria, BC, V8T2M1

U-Haul Moving & Storage de Victoria

9019 évaluations

776-790 Topaz Ave   Victoria, BC V8T2M1

(250) 382-4711

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Accès à l'entreposage

  • Lun - dim : 5h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(250) 382-4711

776-790 Topaz Ave
Victoria, BC V8T2M1

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Accès à l'entreposage

  • Lun - dim : 5h am à 10h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Features Available at this Facility :

  • Pas de dépôt ni de frais de gestion
  • L'entreposage à l'intérieur offre deux fois plus de protection et de sécurité
  • Vidéosurveillance 24 heures
  • Accès contrôlé électroniquement
  • Informez-vous au sujet de notre plan de paiements automatiques par carte de crédit
  • Gestion de compte en ligne gratuite
  • Faites votre paiement en ligne!
  • Utilisation gratuite des chariots de chargement
  • Camions d'emménagement
  • Cadenas, boîtes, accessoires d'emballage
  • La protection Safestor
  • Propre - Sec - Sécuritaire
  • Acceptation et réception de paquets
  • Climatisé : comme à la maison!
  • Chargement et déchargement à l'auto
  • Ouvert 7 jours par semaine!
  • Tarifs abordables
  • Dimensions de pièces pour tous les besoins
  • Votre cadenas/votre clé
  • Accès pratique par ascenseur
  • Accès 24 heures offert
  • Conducteurs de chariot élévateur sur place : palettes et envois de grande taille
  • Centre de réutilisation pour les clients : des voisins qui s'entraident
  • Accès à l'entreposage de 5h am à 10h pm

Voir les Caractéristiques

What Is Online Move-In / Rent Now?

  • Complete Move-In Paperwork Online
  • Pay 1st Month of Rent Today or Tomorrow
  • Recieve Unit # and Access Code Immediately
  • Skip the Counter and Head Straight to Your Unit
  • Free Lock (Worth 11,95 $!)*
Vignette de la vidéo

U-Haul Rent Now Video

Not ready to move-in today or tomorrow?

Reserve a room for a future date. Make no payments until move-in.

Available Units (toutes les dimensions sont approximatives)

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Entreposage intérieur

Entreposage intérieur

Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.

Moyen | De 51 à 150 pi ca

  • Exemple de disposition de local d’entreposage

    Medium | 5' x 10' x 8'

    Intérieur, 1er étage, niveau rue, sans climatisation
    Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)

    Cadenas gratuit
    Louer

    Tarif :
    159,95 $
    par mois

    Cadenas gratuit
    Louer

    Il reste 1 unité(s)!
    Rent Now to Secure Your Room!
    Il reste 1 unité(s)!
    Rent Now to Secure Your Room!
    Il reste 1 unité(s)!
    Rent Now to Secure Your Room!
A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

Évaluations des unités d'entreposage par les clients

Average Customer Rating

9019 évaluations

Let us know what you think.
Your valuable feedback will help us serve you better.

Écrire un commentaire
Évaluation :
4

Because I did this entirely over the internet and not knowing the ins and outs of the facility. It would have been nice to have been shown the access to the H level and other possible options. Freight elevator was slightly confusing the first time. All in all I'm pleased 

greg K.  |  First Impressions 
Rating:
1.0

I moved my stuff in 2 days before the end of the month because of sertain circumstances and then ended up moving my stuff out a month later but 2 days after my rent renewed. Would not give me a deal for only being there for 2 days. Made me pay for an entire month. Ridiculous. Will never use uhaul storage again ad there are many other options.

Kiefer C.  |  Overall Experience 
Rating:
3.0

It was very frustrating to find a parking spot. You want customers but don’t give them enough parking. Your idle trucks take up all the parking stalls. Extremely frustrating!

John B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Clayton P.  |  Overall Experience 
Rating:
5.0

The staff were super accommodating as I had to move to a larger storage locker

KRIS C.  |  First Impressions 
Rating:
1.0

After having used the Excellent U-Haul Facility in Winnipeg on Empress I was severly disappointed in the moldy storage facility in Victoria. Every bedding item I owned mold smell and needed to be replaced including matress. Having no heat and no circulation is a big part of the problem. The check-in counter is understaffed. Check-in was 20+ minute wait. Your check-out process is broken. The counter person had called a week before my next months fee was due. At this time I informed her that the locker was empty, cleaned and that I was done with it. She seemed confused needed to check locker and would call back. Nothing? She calls again two days before the rent is due. I state what I had said earlier. Now she says it may be too late to NOT pay for another month. I going "what"? I explain again and she say she will call me back. That's the last I heard of her. Wow that place is too busy and too understaffed. Moldy and Damp. Go elsewhere my friend.

michael c.  |  Overall Experience 
Rating:
4.0

thank you for renting me this storage unit. I would recommend this facility and staff

veronica s.  |  Overall Experience 
Rating:
2.0

The facility is old and has a mice issues. Trying to find a place to unload or load is nearly impossible because of all the uhaul trucks taking up the spaces that should be for storage customers. Store the uhaul trucks off site. The manger is great though and was very accommodating and helpful!

Kim C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim F.  |  Overall Experience 
Rating:
1.0

I could not have provided such poor quality service even if I tried. No transaction went as planned even the most simple ones that a five years old could of completed.

Alexandre L.  |  Overall Experience 
Rating:
1.0

Incredible slow at the counter like they no idea what they doing , I paid for a month from November 11 to December 11 and received a call that my locker had been cleaned out , problem was I put nothing in the locker and when tried to explain they looked at me like they had no clue what was going on , never use this place .

Lucas C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy D.  |  Online Move In 
Rating:
4.0

Access hours reduced due to Covid. Asks 24hr access.

jameson m.  |  Overall Experience 
Rating:
2.0

Storage area itself was fine but the organization was not. We were told at 7pm that the facility was closing when the website says we have access until 10. Parking and trying to find a spot to load/unload the truck was a nightmare. The online move out tool for storage does not function well at all, and the manager did not check up on this which resulted in me getting an email about owing the next month's rent as well as a late charge, and having to call corporate customer service because the location did not answer their phone. It took about four days to get any sort of confirmation that my move out had been processed finally, which was only in the form of a "how did we do" email.

Kassandra W.  |  Overall Experience 
Rating:
5.0

Staff fantastic. Facility safe, clean, secure. Best price I could find when looking for a unit. Customer service was top notch. Thank you for keeping my stuff safe for me.

nicole d.  |  Overall Experience 
Rating:
5.0

The phone representative who dealt with my concern, was very helpful and was able to give me a refund which I appreciated under the circumstances. She was excellent!

lynne M.  |  First Impressions 
Rating:
1.0

We moved accross the country to find out on arrival that our storage "reservation" qas not really a reservation and that there were no units available.

Mattew T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marc A.  |  Overall Experience 
Rating:
3.0

There are definitely mice in the building and I found their feces in some of my belongings. The uhaul lit was extremely crowded with vehicles when I wanted to unload my items, and I was lucky the truck I needed was right next to the storage loading/unloading area. Staff were very helpful in helping to move trailers Out of the way so I could actually back the truck up. Another person was unloading at the same time, but there wasn’t enough room for them. Otherwise accessing the space, using the trolleys and elevator were fine. Again, staff were busy, but really helpful.

Rudy S.  |  Overall Experience 
Rating:
1.0

The manager was the type of person who wanted to take every penny he could squeeze from you, but wanted to offer the most terrible experience at a uhaul in Canada. Compared to the uhaul storage I used in Ontario, the Victoria Topaz location was terrible. There were rats in the storage lockers. For some reason the facility was NOT secured and there were homeless people inside walking around. One time I went to remove my things from storage and someone had left all their items on the only elevator the previous day and instead of quickly cleaning it up so that other customera could use the elevator, they left the elevator closed off completely for 24 hours. Therefore, I could not take anything out of storage that day and it was a waste of time. I will continue to use uhaul but not this specific location until there isa a management change. Thank you.

Cherokee W.  |  Overall Experience 
Rating:
1.0

Horrible experience. We will never use U-Haul again We booked a truck for contactless pick up so we could make a specific ferry reservation. We got a call a week later saying we have to pick it up Later in the AM and miss our ferry or the night before and return it late with a fee. I had to call back and fight to not pay for that extra Time that I was forced to take. I arrive at storage locker and they have no lockers available with the square footage I reserved. I was then told “reservations mean nothing” and that I could only have a smaller storage locker with 60sqft less. My house can’t fit in it. The storage lockers are dirty and made of old wood with wire cage walls separating the units. We ran into another customer there who said they had a hug and rodent problem and were pulling their items out. After 1.5 hours of waiting for them to find a solution I was finally forced to drive to drive 45 minutes to a different storage company and pay more money to store else ware. They were AMAZING. Actual customer service, they gave us free flat decks because we had been Screwed around by U-Haul so long and they brought us out ice water to keep us going. I will be calling to get my storage locker insurance refunded and will also be inquiring about why our trip cost $1000 when the owner of a neighborhood store said he had never seen one over $400 Vancouver to Victoria. I will also be posting my experience on every possible site I can find. No one should have to deal with this especially during covid.

Taylor R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melody m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HENRY V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher K.  |  Overall Experience 
Rating:
3.0

The staff at the local facility do the best they can with a flawed system. I had numerous positive experiences with staff member Abhin Jose. Access via the card reader-operated door or through the roller door was numerous times out of order during my two-month use of the facility. It was subsequently fixed, but half my experiences at the facility were with broken doors (though not insecure). Such things happen. The real problem is with U-Haul's system. It allows customers to reserve storage online regardless of the facility's availability so that they can not honour everyone's reservations. I was one of the lucky ones; I'd have been hugely inconvenienced had I not been as I had a truck full of furniture from out of town. As it was, I was only moderately inconvenienced by the resulting disorganisation. I also had to pay a full month's rent for the final week of use as the system does not parse rentals for any less than a month. Charge as you will with your business model, U-Haul, but that isn't very customer-friendly. Knowing this now, I will seek to use a storage competitor in future who can charge pro rata at least by week. Finally, the problems of the U-Haul system are intertwined with the self-service problems online, which I won't even begin to address. Suffice to say this is not the facility's problem but the U-Haul organisation's. My overall experience and note of others' complaints leaves me with the impression there is little appetite at the corporate level to address such systemic failures so I have low confidence anything will change, nor indeed that this feedback will even make it to the right ears.

Geoffrey M.  |  Overall Experience 
No reviews have been submitted for this location.

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