I had problems returning the truck using the app but I called and customer service was wonderful.
Mark C
Mcdowell Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waco, TX 76706
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I was very pleased and happy with the service I received at this location as well.
TOD HI did not even use the truck literally didn't even crank it up and was still charged almost $70 dollars. They where not willing to work with me. Also was still charged for insurance. Lack of communication and not people friendly.
Deonte SI thought I had a good experience with U-Haul. I bought the car hauler back before the time allowed and the Manager checked the unit back in. The agent was friendly and very helpful. UNTIL I checked my bank account. There was an additional charge from U-Haul for $105.74. The extra showed a late fee for $20.00 and another charge for leasing the unit. Reminding you I used the unit for 3 hours total and the hauler was back to the store location before noon when the store closed. Now the charge was $191.49. When I original spoked to the another agent on the phone to make the reservation, the charge was $85.42. I paid the $85.42 when I picked the car hauler. NOTHING was said $85.75 was a down payment. I emailed U-Haul customer service about the overcharge for the U-Haul car hauler. I heard NOTHING back from customer service. Not a thank you for the receiving my e-mail for the complaint. Or we're get back to me with a reply. I've used U-Haul in the past and did not have any issues regarding the charge for the units. I'm very disappointed with U-Haul.
ADAM AGreat location and very customer friendly felt like home
ROBERT T