Great customer service! Will definitely use againBecky L.
Moving Truck Rental in Washington, IL at Illini Auto Solutions
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Washington, IL 61571
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 9h am à 1h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Washington, IL 61571
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was pouring down rain after we loaded this truck and I hadn't noticed the top driver's side had a lot of caulking on it. Leaked like crazy and ruined all that was on the shelf above the cab. And even ran down onto the floor. You need to actually fix the leak before the next person rents this truck. Unloading wet, soggy boxes and salvaging what we could was not what we expected from an enclosed truck.RICHENA B.
Perfect place to rent. Knowledgeable and hpful in our 3 day rental. Would rent from again. Thank you.JEWEL W.
They made it simple and quick to get the truck and everything ready to go!Brett M.
The gentleman, Damien Brown, who worked with me was AMAZING!!!Craiig B.
Used their service for the first time based on their rating. Clean vehicles, friendly service. Would highly recommend! Upon dropping off my rental I calculated the gas wrong Damien made it right and I wasn't charged. Honest mistake. They didn't even have to message me and could have just charged me. But again they made it right and then some. Superior service 5stars!Nathaniel S.
The people at Illini auto are very help and professional I definitely recommend them to anyone in need of a truck or trailerBRENT P.
I received a text after I left that had a link to a set of photos for the trailer for me to review and confirm that the photos accurately represented the condition of the trailer. The photos were not Of the correct trailer. I had to return to the facility to get things cleared up. It would have been helpful to have been notified of the text and had the opportunity to review it before I left the facility. Other than that the pick up facility and staff were awesomeBRYAN D.
The owner was phenomenal to work with and very understanding of my circumstances. He explained the process and was very informative. I will definitely recommend him to othersGerardo A.
Damien was very customer focused. Answered all my questions and even ones I didn't ask. Upon returning the trailer after hours, I had difficulty unhitching it. I called late at night and he drove to the sire to help me. Excellent customer service. He should be considered as a valued employee. Can't say enough about him.Jude G.
Damien was extremely helpful! Great in town rental experience!Steven B.
Great customer service at pickup location and at the corporate customer service phone number (Kimberly was fast, efficient and super nice). I am a repeat customer and will continue to rent from Uhaul for my future needs!DEBRA S.
I was quoted and reserved a rental truck for $243, but my CC was charged $263. I received NO information regarding the rental and it's cost while in the pick-up location. Nothing was emailed to me until I returned the rental and that is when I saw I was charged incorrectly. I will be contacting U-Haul regarding this over charge.ellen M.
Use the data provided in the online check in process.Todd G.
No one on duty, but a number was provided. Called and was told to just drop off the trailer and we could simply leave. Overall good service at both locations.Mike Z.
The U-Haul representative at this site was very customer friendly. If I ever need U-Haul again, I will definitely return here.Joey B.
Not sure how to make it a better experience. Damien was very friendly and helpful. The van was clean and worked perfectly.Daryl D.
It was an unexpected need, practically spur of the moment, and the man I spoke with was so helpful. He made the situation and process so easy, and I'm so grateful. Thank you.MICHAEL K.
Staff was very friendly & helpful. They made it a very easy process.Tara L.
Went much better than a lot of experiences we gas with uhaul. Picked up with no difficulty and was able to switch dropoff to a closer location. Was generally pleased.Lynn B.
The owner did an excellent job for me. The online pick up was not working. It was very late in the evening. He help me with my contract well past business hours. It was fantasticDaniel M.
Easy to pick up equipmentRick F.
It appeared like the dolly's zip tie had been broken prior to my use. I didn't look in the back of the truck until I my check in was complete via the U-Haul app. I did not utilize the dolly at all, and I am unsure if I was charged for it.Justin E.
Using the Uhaul ap for returning equipment was worthless.Timothy B.
Employees were really nice and worked with us quickly with what we needed in little to no heads up. I would definitely recommend the Washington location and their help!!Hayley M.