We filled the gas tank thinking that was the right thing to do from previous car rental experiences. The manager only refunded $30 of our $100 gas expenditure. We are filing complaints with the State of Connecticut and the National BBB. This took money away from our charity event. Very upset. Determined.
Location de camion de déménagement à West Hartford, CT chez U-Haul Moving & Storage of West Hartford
Déménagement en provenance/direction de West Hartford, CT 06110? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of West Hartford. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of West Hartford
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de West Hartford, CT.
Location de fourgonnettes et de camionnettes à West Hartford, CT
Les fourgonnettes et camionnettes de location U-Haul de West Hartford, CT sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à West Hartford, CT 06110. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Carmen and the staff here are the best, I always recommend this location, I wouldn't go anywhere else for my U-Haul equipment and storage needs.
The truck functioned well enough, but looked like it doesn't get cleaned often. The seats had big rips in them and the cabin smelled like cigarettes. The bigger issue I had was that U-Haul tried to scam me out of $94, claiming I was given the truck with 1/4 of a tank of gas and returned it with 1/8, when in fact there was only 1/8 when I picked it up and I returned it with 1/4. The pick-up process for the truck requires you to take and upload a photo of the dash, so they could clearly see this, but they misreported both amounts on the receipt and tried to scam me. Thankfully, I took my own photos and evidence, so I was able to dispute this and get the $94 charge refunded, but was not even given an apology. I would never use this location again or recommend it to anyone.
The sales rep was very nice
I needed a wiring harness installed before leaving the lot with a trailer. The gentlemen who helped me, George Howell and William Crespo, were very gracious and made sure the harness was installed and the trailer attached as quickly as possible. Thanks to them, I was quickly and happily on my way.
This location is excellent...but the staff/Whomever the manager/team lead needs to be more customer service friendly. She is rude, not sure if she was having a bad day, but it was only 7:45AM and her attitude was appalling. Another customer came to get his rental and he had the same rude treatment. This is not acceptable and this individual is not a good representative of UHaul. Hopefully upper management will address this issue immediately.
The west hartford location is amazing. I love the employees and commend them for their customer service & professionalism !! Oh and George is very handsome ðŸ˜
Associate was courteous and very professional
Everything looks good
The customer service at the desk was horrible. Multiple employees gave conflicting information regarding charges and penalties towards mileage. A simple truck pickup took almost 40 minutes because of this - and one of the employees wore a "GAY AF" beanie, which he switched out of mid transaction
No one came out to inspect the vehicle before we left and also once we returned it.. was not to comfortable leaving without them checking the truck... we only had it for less than 2 hours and we returned the vehicle with plenty of gas we didn't want any surprised after we dropped off the vehicle since we just dropped of the keys in the office would have been more comfortable if they would have checked the vehicle before we left
Cannot give you anything to improve upon. The technician who helped me was everything and above what is to be expected of customer service. Friendly, helpful and expedient a true asset to the company. In a nutshell, she was awesome. Will come back again.
The crew was friendly and told me what to expect. Very nice people.
The photos that were taken off these trucks are not clear enough to show the damage. Not all damage was marked with the X stickers. I advise renters to take video of the truck.
Great people and facility. Have used and will continue to use them. HAPPY NEW YEAR!
I don't use any other place. The crew there under CARMEN'S leadership is amazing. The place is awesome. ðŸŽ¯ðŸ†ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸ
Expedite the check in process.
Employee was really rude when I asked her to help me with the mobile pick up because it didn't give me the code I needed for the locker. Please coach this employee on how to be nicer. And how to provide good customer service that would want to make a customer return to this location . But I know I won't be returning there .
Very professional and polite staff
The staff are all extremely professional. Carmen is awesome.
The staff took the time to go over my contract and they picked up the errors made by Uhaul in Macon, GA.
Bad customer service. I was there with U-Haul 2 mins before closing and she told me she has to leave work, I don't understand why she would say that before scheduled closing time. I find it unacceptable that I urgently drove the truck with a full tank to meet closing time and for her to say that your only 2 minutes before closing is very unprofessional and unprofessional. This will be my last uhaul rental, I was planning to give you at least 50 rental a year because new venture, but I believe a company who is professional should get my business. It is very saddening to see that an employer is waiting with her car started to leave before closing. I appreciate a follow up on this.
Staff was very helpful with getting the equipment for me and getting me on my way, Drop of was even easier.
Excellent CSR great with customers.
I was quoted $45 for a â€œcar dollyâ€ when I booked over the phone. I was also told I was all set, that all I had to do was check in, and pick up the rental. However, when I got there it was a bit more involved. I was given something other than what I requested, but I was still able to complete the task at hand. I ended up pay more than $60., for less than a three hour rental. So it seems a bit pricey for the item and time. The staff at the South St. West Hartford location were very nice, polite, friendly and professional. I guess all in all, it was a positive experience.